Jade Plus

1 Reviews on “Jade Plus”

• Puri01

  It’s Not a Restaurant for Families – Especially if you have kids. We had a terrible experience at Jade Plus (Near Tennis Court) Cairns today, (22 March 2015). As they have a lunch special we decided to try, we were a regular customer up until today, normally we go for dinner. We encouraged another family to come and try Jade Plus with us. After the swimming we decided to take the kids for lunch there, When we arrived there it was around 11:45 am and we have 2 kids with us, one from each family and at the time there were only 3 tables which had patrons. The kids with us were only 3& 5 yrs old. We had placed our order by 12:00 pm, believing the food would be served on time and maximum we had waited in any restaurant is around 20-30 minutes for kids to be served. Around 12:45 pm, I had to ask the waiter what is happening with our food, we were told it is coming at 1 p.m. they served a food for only 1 person. By now the kids were getting really restless. After confronting the waiters few time, adults were served food at around 1:15 p.m. but still the kids dishes were not served. When my sons fried rice arrived they stuffed up the order, instead of apologising we were asked would you like to cancel your order. Is this what you like to hear after waiting for 1 1/2 hrs for the food? By 1 p.m. their restaurant was full and except us , each and every table were served food. No reasons or apologies were provided for the delay. Never ever going back there.

  June 22, 2015, 6:08 am

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