Latest Reviews
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It makes great business sense to cater to vegans. We are loyal repeat customers! Toong Thong Thai always serve lovely food, their green curry is our f…
Larnie Eng
Toong Thong Thai Restaurant
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Prices are on the expensive side compared to most other Thai places - $20 for fried rice and $22 for most stirfries and curries. Fried rice was ok but…
Seeaych
Toong Thong Thai Restaurant
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The food was nice but the customer service experience was horrible. Staff wouldn't make eye contact when I walked in and was left standing in middle o…
Janice Raux
Toong Thong Thai Restaurant
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Toong Thong Thai Restaurant serves Thai. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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10 Reviews on “Toong Thong Thai Restaurant”
It makes great business sense to cater to vegans. We are loyal repeat customers! Toong Thong Thai always serve lovely food, their green curry is our favourite. Staff are always attentive and helpful.
Prices are on the expensive side compared to most other Thai places – $20 for fried rice and $22 for most stirfries and curries. Fried rice was ok but the pad kee mow was completely off the mark! Not cooked with the usual chilli and basil (even though the menu said so), wasn’t spicy at all (not a trace of chilli in the dish) and was mostly sweet and peppery (tasted a bit like the pepper sauce used in the Vietnamese diced beef dish). Not authentic at all!
The food was nice but the customer service experience was horrible. Staff wouldn’t make eye contact when I walked in and was left standing in middle of restaurant for over five minutes before someone even looked at me (it’s a small restaurant so it’s pretty easy to see when someone walks in). Was then told take-away would take 30 minutes, but had to wait for 50 minutes for meal to be ready. When meal finally came out, had to stand there for another five minutes while staff chatted to customers who had already paid and were leaving – again no eye contact or acknowledgement that I was standing there. After finally getting food home realised that they had left out one entree. They had their answering machine on when I tried to call them to let them know, so had to go back to restaurant to complain. Definitely need to improve their customer service skills.