Latest Reviews
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Clean up your act Riversdale Thai! We live very close and have over the years ordered take away and dined in but we have been let down with both in th…
Redvic
Riversdale Thai
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Waited over 30 minutes to order, another 30 for our entree to arrive. We ordered 3 main dishes and they all came out one by one over 20mins apart. We …
Crose7
Riversdale Thai
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Never again. 2 hours from order to getting the food. Hung up on by them when I rang to enquire about order after 1.5 hours. Obviously had not started …
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Riversdale Thai is open for Casual Dining. Riversdale Thai serves Thai dishes.Incorrect or missing information? Make a report, or claim the restaurant if you own it!
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home deliverytakeaway availableavailable for functionsindoor seatingoutdoor seatingReviews
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9 Reviews on “Riversdale Thai”
Never again. 2 hours from order to getting the food. Hung up on by them when I rang to enquire about order after 1.5 hours. Obviously had not started order. No refund, care or any form of customer service. Food very average and threw 3/4 of it away. Dont bother.
Went out to Riversdale Thai on a Friday evening with some friends; we always drive past it so thought we’d go in an give it a go. The restaurant has a very homely feel to it, and is rather spacious. We ordered some starters and our mains, I got the red curry. It did take a while for the food to come out, however definitely worth the wait. Large portions and absolutely delicious, we were all very happy and satisfied with our meals.
Following this, it all went a bit downhill. It was unfortunate the card machine was not working, and by the time we had finished, there was a long line waiting to pick up orders. As we had assumed the restaurant would accept card, we did not bring enough cash to cover the costs. The staff were not very helpful, and repeatedly told us that the machine was not working but offered no sort of suggestions as to what to do. Eventually, after around half an hour of waiting after our meals, we suggested leaving card details so they could process a manual transaction; we were finally able to go. I did leave trusting the restaurant would charge the accurate amount to my card, but somehow I was overcharged, and almost three weeks on, I have yet to receive some sort of response to my calls and queries.
The food I would have gone for again, but this fiasco has really put me off. Please sort it out asap.
Re: still have not heard back from the restaurant.
Ordered thru uber eats. Quality of rice is horrible. The coconut rice smells odd. Didn’t they put Pandan?
Also curry has no, absolutely no gravy in it. Just dry.
Plus ubereats person messed up the delivery and didn’t even call to find out where we are.. so food got cold
I have been to this restaurant over a couple of years and returning today leave a feedback. I have pleasant memories of the place and a very good experience and hence providing a 4.0 rating. It was certainly the occasion, good food and wait times on a very busy day, that all met our expectations well along-with a lively and bustling environment. I got on to a table very close to the kitchen and lots of smoke was coming thru, but we didn’t mind much as it was winters.
Worst restaurant experience to date. We called up an placed a takeaway order and were told 30-40 mins so that’s when we went down. After waiting almost 2 hours we finally gave up and left. During that time, we were lied to constantly about where our food was. 3 other pickup customers were waiting for the same amount of time as us. We had to ask for a refund multiple times before they gave us our money back. The staff also pretended we didn’t exist when we asked the first few times. They would look at the ground and try run past us after us trying to speak to them. Multiple other customers at tables were also complaining. One family had to wait 2 hours just to get entrees. We also watched 2 other tables walk out because they’d waited too long. Not good enough. Will never go back to and will tell everyone about our experience. Rudest staff I’ve ever met
Terrible! I ordered vegetarian massaman curry. I confirmed by repeating the order. After we collected the food I opened up my curry and it was filled with beef and zero vegetables! We then called to let them know and to ask to deliver the vegetarian curry. They said they didn’t do deliveries on Sundays. We had another friend call and ask for delivery and they agreed. We then said, you just said that you don’t deliver on Sundays! They then agreed to bring the food. They then called back and said that they wouldn’t deliver. So I have been given the completely incorrect order, lied to regarding delivery and still don’t have my food! They never once apologised.
This was a favourite place of friends of ours that treated it as their local. The food though is not reminiscent of good Thai cooking and left us cold.