The Cupcake Desire

Latest Reviews


  • Highly disappointed with the Customer Service and the Cakeat the CupCake Desire(Narren Warren) with Pick up at Marriott waters. I had ordered an eggle…

  • The staff was nice and polite. Price is decent compare to other places.....But your cupcakes are such poor quality!! The cream isnt smooth, i took a l…

  • Omg the cupcakes were so delicious definitely worth the time the coffee is good but basic a solid cafe. The caps cake was very moist and soft. They ha…


About

The Cupcake Desire is open for Dessert Parlor. The Cupcake Desire serves Desserts dishes.
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Details



Feature List


wheelchair accessibleindoor seatingpram friendlyno alcohol available

Reviews

3 Reviews on “The Cupcake Desire”

Average
3
3 reviews
  • Richi Rich

    Highly disappointed with the Customer Service and the Cake
    at the CupCake Desire(Narren Warren) with Pick up at Marriott waters.

    I had ordered an eggless cake for my moms 60th
    surprise birthday party and the cake was absolutely rubbish, it was so hard,
    over baked, rubbery and chewy .

    A complete No No.

    I felt so embarrassed in front of my guests as no one ate
    the cake.

    To add to it , when I called the owner to provide feedback,
    he did not want to accept.

    He asked me to bring the cake to shop and the shop was
    closed for the next 2-3 days and then he blamed it on to me for not bringing
    the cake to the shop in time.

    Very poor customer service. I repeatedly called him to check
    but no answer on the phone.

    If you are running a shop , please make sure that you at
    least provide a good customer service.

    80$ for a piece of chocolate rubbery crap and no apologies.

    Unbelievable ! Not recommended at all.

  • Misserella

    The staff was nice and polite. Price is decent compare to other places…..But your cupcakes are such poor quality!! The cream isnt smooth, i took a lick and its so crampy, didnt mixed well. And the sponge wasnt soft but a little off. I’d say…its been up and selling for two days or so. So i couldnt taste the flavour of each cupcake properly.
    The only good thing about it is the staff and the design.

  • Cutey2167

    Omg the cupcakes were so delicious definitely worth the time the coffee is good but basic a solid cafe.
    The caps cake was very moist and soft. They have a seating area but it’s pretty full. Love this place will definitely come back for seconds.

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03 9705 0051

Directions

Westfield Fountain Gate, Level 1, 352 Princes Highway, VIC, Narre Warren, Melbourne

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