The Cheesecake Shop
Latest Reviews
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This place is a shame to the cheesecake franchise they sell so much so they take it out on quality and care on the time of production. I'd rather get …
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Bought this cake on 3rd april from this shop in roxburgh park . The woman behind the counter didnt have any customer service skills whatsoever . Her n…
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The service in this shop today was pathetic, the women whom served me was on her phone the whole time, she didn't even look at face once.. Will never …
About
The Cheesecake Shop is open for Dessert Parlor. The Cheesecake Shop serves Desserts dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
Feature List
seating not availableno alcohol availableReviews
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3 Reviews on “The Cheesecake Shop”
This place is a shame to the cheesecake franchise they sell so much so they take it out on quality and care on the time of production. I’d rather get my cake from the city one much better.
Bought this cake on 3rd april from this shop in roxburgh park . The woman behind the counter didnt have any customer service skills whatsoever . Her name was nardine . The price of the cake was 37.95 . She asked me to write my name on a piece of paper which i did . She came out after some time with the cake and charged me 42.95 . I asked her how come its 42.95 and she said that $5 if for writing my name on the cake ..I said that i should have been told that there is an extra charge of $5 if i want to get my name written on the cake to which she replied that she is not going to tell each and every customer that they charge for writing the name and that they serve 300 customers every day .I was shocked to hear her rude reply .I didnt want to argue with her as i had already paid the amount and there were 3 customers waiting in line after me .Well i dont care how many customers they serve in a day but they have definately lost one .Would never go back to this place .Its not about 5 dollars , its about the Australian consumer law . The customer must be informed before hand about the total cost .
The service in this shop today was pathetic, the women whom served me was on her phone the whole time, she didn’t even look at face once.. Will never go there again.