Westend Market Hotel

9 Reviews on “Westend Market Hotel”

• Customer27910

  Went in for a quick rump steak in the bistro area (as we’ve done a hundred times before) only to be told that there would be an extra $4 charge per steak because of public holiday rates (its 29th of Dec, definitely not a public holiday). When we queried the extra charge and the fact they still have their normal bistro menu displayed staff were bitchy and told us if we didn’t like it we could leave… Asked to speak to a manager but apparently she won’t be in for 3 days and when we asked how they could ilegally charge an extra $4 per meal we got told that the reason for the extra charge was that the cook was alone and had to be paid public holiday rates (not our fault). Atrocious service by Cheryl and the rest, will definitely not go back and tell everyone I know how horrible they are.

  March 29, 2017, 1:31 pm

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• Franpag

  Atrocious Don’t Bother. We were there for a birthday, a group of 9. Our meals came out at 5 to 10 minute intervals, almost an hour had passes and the last person on our table had not received there meal. we asked the waiter who said shouldn’t be long, no apology, nothing. By this stage she had had enough and asked for her money back. Five minutes later
  her meal arrived, as the waiter went to place the meal down he was called by a staff member from the bar, he went
  over and then turned around and took the meal back into the kitchen. Disgusting,disgraceful. The service was terrible and by the way the food wasn’t much better. Will never ever return.

  October 19, 2014, 10:44 pm

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• Monte Hudson

  Very inconsistent. We have taken to ordering our steaks less cooked than we would normally. Very quiet but when busy expect chaos. Its close and you can get a good quality steak even if it a bit overcooked. Just visited again recently no more can overlook in consistently but rudness no. Thank you

  December 26, 2013, 9:20 am

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• Sally

  Don’t think I’ll be going back to the westend unless I want to wait 40 mins to get my meal. Not a happy customer

  October 24, 2013, 10:04 am

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• Tina

  Much improved in recent weeks – perhaps a new chef? Veggies were crispy and full of color, mash was smooth and not deb and steak of reasonable quality. Had almost given up hope but pleased to say that would go again for a cheap weekday feed. Given the lack of any decent pubs in the area that sell decent food – I am much relieved

  November 14, 2012, 8:36 am

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• J Tong

  Mediocre. We frequent this place with my partner’s family when they visit from the country, and although the meals are cheap ($10- $15 mains), the quality of the food is not really even worth the money you pay. I’d rather go to Footscray and get some pho and spring rolls for the same price! I’ve tried the steak, lamb salad, parma, calamari and grilled fish and to be honest, none of them were exactly thrilling.
  Some of the punters there are questionable. Get there early otherwise you’ll be disturbed by drunks and rowdy bogans playing pool.
  Probably my least favourite place of places I’ve been, unfortunately

  January 17, 2012, 11:12 pm

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• Tuxadoro

  Ugghhh. Lets see. Tables seem to be cleared only after people are seated. Half cooked meals seem to just get put in the microwave longer (which only just heats uncooked chicken). At least the appearance of the home brand battered fish tells you what to expect before you taste it. Atrocious. Any other pub in the West is better… ANY

  June 8, 2011, 10:27 am

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