Big Chef Restaurant

4 Reviews on “Big Chef Restaurant”

• Dswong711

  Very poor service. With all the good review we thought we give it a try. It took 10 min. Before someone took our order we waited patiently for anather 45 min and still no food! We inquire and of cause they said its coming right out . After anather 10 min my wife suggest we bolt which i dont usually like to do but by now we lost all patience . Sorry to say this is not a review for the food but rather for their service.15 Jul, 2014Very poor service. With all the good review we thought we give it a try. It took 10 min. Before someone took our order we waited patiently for anather 45 min and still no food! We inquire and of cause they said its coming right out . After a few min my wife suggest we bolt which i dont usually like to do but by now we lost all patience . Sorr to say this is not a review for the food but rather for their service.

  October 15, 2014, 6:20 am

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• Myswtwc

  Fresh Seafood Good Hot Pot. My family had a seafood dinner here and are really happy not only with the food they served but also their courteous service. They were so impressed that the whole family went again and again. Once for their hot pot. Another for other dishes as well as seafood (crabs). The place is clean and not too noisy too. It opens til late so we didn’t have to rush. The hot pot is really good. The food eg fish balls, shrimp balls, squid balls, fish paste etc are all freshly made. Plus they serve deep fried fish skin too! A must-eat delicacy whether you wanna dip it in hot pot or just eat it alone. Not many hot pot places serve this these days.

  October 3, 2014, 10:31 pm

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• Saturn

  Worst Chinese restaurant ever. I phoned in at 5:00 pm to reserve a table for 6 people for 7:30 pm. When we arrived, ~7:15 am, there were empty tables available (not reserved), but we had to wait for ~20 minutes until someone actually saw us and led us to the table. By this time, I was EXTREMELY disappointed. After ~5 minutes, then we got the menu and it was just thrown on the table! HOW RUDE!!! After waving for someone for another ~5 minutes, finally, a waitress with rude manners came and quickly took our order. After 45 minutes, the first dish came out (chicken in wine)!!!! In chinese restaurants, chicken are usually pre-made and just need to put sauce or quickly heat it again. Why the heck did it took 45 minutes for our chicken to come out. And chicken in wine is a COLD dish!!!!!!! And then afterwards, the next dish came out after half an hour! By that time time, I am already pissed. We asked the waitress why are dishes taking so long, and she said because most people in the restaurant are ordering hot pot foods, and there aren’t enough chef to cook entrees for those who are not eating hot pot. OMG!!! What an excuse. The dishes are SMALL for the price they charge. Taste is OK, nothing special. Parking is a NIGHTMARE! We had to park on the street, which cost $$…… I will NOT come here ever again! I do not recommend anyone to come here. Food is SO SO, and service is a nightmare. Expect to wait at least ~1 hour for 2 dishes to come out. We ordered 4 dishes and cost about $99.74 (include HST). I gave them $4 tips, which I thought, was generous.If this restaurant wants to service in this area (this area is filled with good tasting restaurants), then they need to invest on hiring competent servers.

  September 25, 2012, 7:08 am

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• Katie

  Yummy. Food is good, service is mediocre, price is a bit high, parking is difficult

  April 2, 2011, 5:46 pm

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