Shibuyatei

5 Reviews on “Shibuyatei”

• Tuyet Le

  We went to this restaurant as part of the Richmond Dumpling Tour. I have been curious about this place as I’ve always driven by it on the way to the airport. The restaurant was empty when we walked in. He told our friends who were already there that everyone had to order a minimum of $5. There were 8 of us, not including my 9 month old baby. We placed an order for some gyozas, but he said everyone had to order something and started arguing about the $5 minimum even though the items were over that amount. After a little back and forth, we ordered 8 items, as required by him. A friend arrived late and when she started to eat what we ordered for her, he told her to stop eating because there were now 9 people, including the baby. He told us we had to order something for my baby. We offered to pay the $5 minimum for my baby but he refused.It was a terrible experience, which was a shame because his gyozas were good. He made a big stink when I requested a bowl of hot water to heat up my baby’s bottle and said we weren’t allowed to bring any outside food, which included the baby bottle. He said it’s his rules and he doesn’t like cater to groups like us and would rather have returning regulars. He complained about the cost of running his restaurant multiple times. He did not like that there was a baby. We were all appalled by his rule about ordering food for a baby.I would not recommend this place. The chef/owner was extremely rude and not appreciative of his customers. He was raising his voice and told me to shut up multiple times and he kept saying he doesn’t like to argue with customers. We were not looking for an argument. All we wanted was to go enjoy his food. Tourism Richmond should remove the restaurant off their list as he doesn’t seem like to the clientele being sent to him.

  January 14, 2019, 6:24 am

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• Perry Chan

  Extremely rude, he told me and my wife our 1 year old son was too noisy when there was no one in the restaurant. He said he doesn’t welcome children.

  October 4, 2017, 5:44 am

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• Jack Wu

  The owner is extremely rude. Food was mediocre. Never have I stepped into a Japanese restaurant and felt like I wasn’t welcome. This place may be good just for takeout but after interacting with the owner, I would definitely not come back and will refer everyone away from this restaurant.

  August 16, 2017, 2:29 am

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• C L

  Small little dive like place in the industrial area of Richmond. The chef specializes in authentic home style Japanese cooking. His gyoza, ramen, and curry are excellent. Menu is small. I suggest sticking with the cooked food. He does not cater to typical American tastes. So expect simple light flavours of high quality ingredients.

  July 5, 2016, 2:39 am

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• Toby Lam

  Cute little place. Positive and hopeful first impression. Unfortunately, the menu was a nightmare to navigate, half the items were crossed out, others are missing price and require you to refer to different pages to get your information. Not to mention, the menu had spelling errors, and was sticky. Selection is small. When we asked the chef to clarify whether they had tofu Burger or cold noodles, he responded rhetorically as if we didn’t read the menu properly. This restaurant is a 1-man show; I admire his hard work, but expect delay with all the services you receive. To be honest, the food looks simple and typical. If you love homestyle simple cooking, this may be the spot for you. Personally, I might not come again.

  July 1, 2016, 7:34 am

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