Browns Socialhouse

7 Reviews on “Browns Socialhouse”

• Lisa Randazzo

  I ate there yesterday and was violently ill afterwards. Would not recommend. I had the blackened chicken cowboy salad. Must admit something did not taste quite right but was not expecting to get so sick from their food. Very disappointed, will not be back.

  May 24, 2019, 10:49 pm

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• Cathie Glennon

  Just a heads up to all of you out there that have food allergies – Don’t go to Brown’s Social House. I went to the Ironwood Location and was refused service because I did not have an EpiPen on me at the time. While I may see where they can argue the point that they are worried about getting sued … I have never been refused at any restaurant in my entire life and understand the allergy is mine and I am taking chances by having other people prepare my food. Most restaurants in this day and age have areas in their restaurant where they keep it a nut free space. I was further angered by the fact that the waitress went away after taking my drink order when I told her I had a nut allergy then came back and told me I needed to produce my EpiPen. She was very gracious and apologetic though very flustered. I actually felt sorry for her. I feel that a manager should have come and discussed this with me and offered their apologies instead of fobbing it off on a staff member. I consider this extremely poor customer service and would never go to this restaurant again. Extremely disappointing experience.

  August 7, 2017, 3:44 am

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• TBear

  My low rating is more for the chain and not this location specifically. Today I ordered a beef dip with fries. The so called ‘dip’ I don’t think was a dip by any means. It was this light coloured brown stuff that didn’t have any flavor and I could see the bottom of the white bowl. I think it was very watered down beef broth, even the powdered beef broth has more flavor then this shit. Then the fries, all I got was the skimming from the deep fryer, tiny bits of fried potato that were overly salty with sea salt. I think they stole the salt from the beef broth base and put it on the fries. They also gave me a ‘portion’ of ketchup for my fries vs give me the bottle, the portion they gave me wasn’t enough, some of us like this fifth food group, don’t deny us. I think this chain should focus more on quality of the food on the menu vs the quantity on their menu, then build from there

  March 21, 2016, 1:52 pm

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• Melissachen078

  Average Experience. The food was good, and I would surely consider coming back except that the background music is way too loud! There is a reason its called background music, because it should remain as part of the backdrop! Instead, it completely overtakes the environment and one ends up having to scream to be able to talk to the server. Even talking to others at your own table is a task in itself. Other than that, the decorations were nice and modern.

  June 2, 2015, 2:55 pm

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• Amac

  Not terrible. First let me start by stating that although I have given this restaurant a thumbs down, had there been a sideways thumb option I would have chosen that. I have been to Browns on several occasions, both in Richmond and Vancouver. The food is usually palatable, the exception being the tangled mound of uncooked pasta I once received. However the atmosphere, though tastefully decorated, is very loud. One must literally shout across the table and to the servers in order to be heard. On my most recent visit, it took two or three minutes before we were acknowledged and seated even though the restaurant was not exceedingly busy. It then took more than five minutes to wave down a server after having decided on our orders. Even our waters took a good ten minutes to arrive. Service was slow although our server was polite and apologetic. Having been out of the country for some years and going back to Browns I found the quality of the dishes to have diminished. The pasta I had ordered was dry and lacking sauce, with fewer toppings than I had remembered. Browns is not the best nor is it a terrible place to dine at. With a little bit more attention to detail this place has potential. But for now, based on this most recent visit, I am giving them a thumbs down.

  June 27, 2014, 2:39 am

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• Ken

  Ok folks here we are again. We went to browns , six for dinner. What a mess! From servers who don’t serve to cooks who don’t cook. Awful , cold and small portions. Our waitress was hopeless to the point that we gave up and just tried to eat what she brought. Will not be back.

  March 31, 2014, 10:01 pm

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• Jane

  Browns not so socialhouse. When I first arrived the hostess were quite welcoming, though our waiter was just awful. She barely came around to check on us serving us the wrong order and cold. Not somewhere i’d visit again. Take your chances

  February 16, 2014, 5:44 pm

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