Latest Reviews
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first time i ever came here was before a guns n roses concert in 94-ish. i remembered the asparagus appy. the lasagna. great stuff. returned 24 years …
Darren
Osteria Napoli
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Big portions, friendly service at an affordable price! Had the 3 course Veal Parmigiana and 3 Types of Veal. It was an awesome valentines treat :D…
Mands
Osteria Napoli
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Still pricy even after using a $20 coupon and soooooo many restrictions. If I do come back again in the future it'd only for pasta Tuesdays (for $11).…
E. AY
Osteria Napoli
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Osteria Napoli is open for Casual Dining. Osteria Napoli serves Italian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Osteria Napoli”
Still pricy even after using a $20 coupon and soooooo many restrictions. If I do come back again in the future it’d only for pasta Tuesdays (for $11). Tiramisu was good and big enough to share between 2 people.
My mother was craving lasagna for her birthday so we tried this place as it offered a Groupon deal. Unfortunately, we discovered why they need to draw in clientele via Groupon.I love gnocchi and pesto, so figured I couldn’t go wrong ordering them together. Sad to report that it was the most bland gnocchi dish I’ve ever eaten! So bland that I couldn’t finish the meal and took the rest home where I enhanced it by adding a decent tomato sauce! Not sure how the hell you can make a pesto sauce taste bland! However, my mother was very happy with her lasagna, which she said was tasty and it was also a decent sized serving, so had to take the remainder home. My wife though, was disappointed in the fettuccine with shrimps which was also lacking in taste (although not as bad as the gnocchi) and appeared to use cheap, store-bought bulk shrimp. The worst thing was that half way through eating it she discovered a strand of plastic packaging in it! We pointed it out to the waiter who came back and told us it was a piece of packaging from the bread basket, and tried to play it down and he didn’t charge us for the dish.We shared a Caesar salad which was good, but had far too much dressing! It seemed to be hastily thrown together and not mixed well – just a large dollop of dressing quickly tossed with the lettuce. While the dressing was good, the salad would have been better with half the amount. We ordered a piece of tiramisu to go, which fell apart in the container by the time we got it home as an unrecognizable blob, but it tasted half-decent (though not outstanding). So out of the three entrees we ordered, only one was decent. Not enough for a passing grade in terms of food scoring, but the complimentary garlic bread with cheese as an appetizer when you first sit down at the table is nice. While the restaurant wasn’t overly busy on a Thursday night, our server seemed very stressed of the two working the floor, and wasn’t overly friendly.Areas for improvement: Flavour! Pesto and/or gnocchi need big improvement! The website boasts the owner-chef was trained in England. Not something to generally boast about for an Italian restaurant given that the Brits are not known for their cuisine. Take some time to toss the dressing for the Caesar salad in more appropriate ratios. Get rid of the commercially peeled bulk shrimp. And don’t serve packaging in your dishes! Then maybe your staff won’t be so stressed!
Nice ambience in an obscure location. The chief’s special veal with prawns is great, and the sauce is just right and not heavy. My wife ordered the veal with mushrooms and capers and the taste is a bit heavier but the veal itself is great. Very friendly and efficient service.
Osteria Napoli20 CrostinisAntipasto Di Mare $17 ~ (4/5)Antipasto All’Italiana $12 ~ (salami, prosciutto) (4/5)Pollo Alla Primavera $22 ~ (3.5/5)
My father in law invited us for dinner at this restaurant. I was told it was good. I ordered the penne primavera. It was okay. My mother in law ordered lamb and she wanted medium rare,however, the lamb was quite rare. She asked to bring it back to kitchen and make it medium rare. Came back and the lamb was still rare so she just decided not to eat it. My husband and my father in law’s steak were good. The service are good. Just not worth it of the price.
On Wednesday, March 9, 2016, my husband and I went to Osteria Napoli Ristorante (1600 Renfrew St., Vancouver) for dinner. It was our first time there and it was the Groupon that prompted us to give it a try. The Groupon worth $50 for anything on the menu. We arrived at 6:20pm. The waiter told suggested, politely, that instead of using our Groupon we might want to consider keeping it for another day of the week. Reason being, on Wednesday nights they offer your choice of any pasta dish (except seafood) for roughly half-price ($9.99) and deeply discounted house wines ($12 for a half-litre). We understood that conversation to mean You should capitalize on our low Wednesday night prices by using cash and save your Groupon for a more expensive evening like a Thursday, Friday or Saturday. Youd get more bang for your buck then. NOTE: Those are my words, not his, but that is how we understood the conversation.Nonetheless, we decided to redeem the Groupon that night rather than risking holding onto it for a 2nd night when we it might turn out that we didnt enjoy the food or service. Heres the key point, in our two conversations (on arrival and when placing our order) at NO TIME did he indicate that if we used the Groupon that we were not eligible for the special Wednesday prices and instead we would have to pay full price for the meal, i.e. – the pasta dishes became $17+ each instead of $9.99, and the wine became $18 instead of $12.Our order was taken promptly and we received our appetizer in a reasonable amount of time. Once the appetizer was done, the main course never came. The tables around us were being served but not us. One table of 4 arrived after us, got through their entire meal, paid and left and we were still waiting for our meal. We had tickets for a play to attend at 8pm so at 7:25 we got up to leave and asked that our meal be boxed. We werent in a huff we just had to go and we didnt think a pasta dish was going to take so long to prepare. Even if the food came out that minute we wouldnt have had time to eat it and drive to the theatre. The person at the cash (the owner we believe?) was apologetic, as was the server. We were told: We are so sorry, we told the kitchen about your order, we dont know what happened with your meal but we are going to make it up to you, we will cancel your appetizer. The server said loudly: I went to the kitchen 3 times asking where is the food for Table 33 !?!I think he said that more for The Boss to know where the fault lay and not so much for our benefit. The Boss repeated 3 times Dont worry, well take care of you. Peter, (or whatever the waiters name was) take the appetizer off the bill. We waited for our boxed meal to come out of the kitchen and eventually it came, but with a bill with two extra surprises on it:1) All the dishes and wine were all at full price about $69 instead of $49.2) The appetizer had not been cancelled and we were charged the full $17. The explanation was that because we used a Groupon they would not cancel the appetizer. They would have cancelled the appetizer if we were Cash customers but not for Groupon customers.Wow! We are business people and we know about margins, profit, etc., and we understand that their profit on a Groupon meal is less than normal. Still, the whole point of issuing a Groupon is to attract new customers, impress them with your product & services, and expand your user-base and future business volume. Instead, we were treated like 2nd class citizens it even gave me a taste of unwarranted discrimination For them, Yes, but for you, No!The whole experience at that restaurant was a disaster and left a very bad taste in our mouths. By the time we got home from the play it was 10:30pm we went to bed and did not eat the pasta. When we re-heated it the next day, the food was quite good. But it wont matter, we would never go back to this place and we will advise our circle of friends never to go as well. Too bad, as it is right in the vicinity of our theatre house/stage which we frequent about 15 times per year! A Groupon should be a marketing tool to get new customers to try your restaurant. In this instance, it was clearly treated as a nuisance by the merchant and we the users were not treated as real customers.I would appreciate it if Groupon could acknowledge my complaint and pass it on to the restaurant owner or manager who signed on to your program.PS To think, all the waiter had to say was, simply, You can use your Groupon for anything listed on our food & beverage menu. However, please be aware that if you apply it to our pasta and house wine specials you are not eligible for the Wednesday night pricing and would need to pay the regular price.That is clear and even justifiable but it needs to be said!
Yummy food, romantic atmosphere. My boyfriend and I went here for our 4 year anniversary, and we loved it! Yes it is a bit pricey, however the food was delicious! I ordered the handmade tortellini stuffed with rigatoni and spinach, and he ordered the spaghetti and meatballs. The meatballs tasted homemade, instead of the mainstream food at chain restaurants. The place is small, but it has a cute romantic atmosphere.