Latest Reviews
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FOUND PLASTIC IN OUR MEAL!?!?Had lunch there today, I had the Panang Soup which was amazing and delicious. My wife had the Pad Thai and unfortunately …
Marcel Pennington
Kaiso
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Three of us entered the mostly empty restaurant around lunch time and were very disappointed. The meal consisted of fishy tasting salmon sashimi, the …
Craig Hamel
Kaiso
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Newly opened restaurant in West Kelowna which specializes in Thai and Japanese cuisine. 4 of us ate there to celebrate a birthday, and we had a thorou…
Wayne S.
Kaiso
About
Kaiso is open for Casual Dining. Kaiso serves Japanese dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
Feature List
takeaway availableindoor seatingno alcohol availableReviews
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3 Reviews on “Kaiso”
FOUND PLASTIC IN OUR MEAL!?!?Had lunch there today, I had the Panang Soup which was amazing and delicious. My wife had the Pad Thai and unfortunately found a small but noticeable piece of white plastic in the meal. I requested the Pad Thai to be of no charge as it was barely half consumed when she found the foreign object. The cooks challenged the request and offered 20% off the Pad Thai only, I tried to convey the seriousness of a customer finding foreign objects in their food and that it is a legitimate complaint but it seemed to not register with the cooks. I gracefully paid for the meal, but I wish they would have taken the incident more seriously and been more proactive in correcting the situation. Can’t say we’ll be back.
Three of us entered the mostly empty restaurant around lunch time and were very disappointed. The meal consisted of fishy tasting salmon sashimi, the appetizers tasted reheated and of spoiled pork, the rolls were bland and poorly assembled, we also suffered poor service. We all feel unfortunate that we chose to try this place.The after dinner mints were the highlight of the meal. Megan Twist
Newly opened restaurant in West Kelowna which specializes in Thai and Japanese cuisine. 4 of us ate there to celebrate a birthday, and we had a thoroughly great time! The ambiance was terrific and the service was exceptional right from the get-go and throughout the evening. For an appetizer, I had Yam Rolls which were totally awesome. And for supper, I had the Teriyaki Hot Plate with tofu, which also comes with miso soup (great variety of food for both vegans like myself, and meat lovers). The food was exceptional-fresh, great tasting and a well presented.I don’t hesitate for a moment to recommend this place and I look forward to going back.