Lebanese Palace

5 Reviews on “Lebanese Palace”

• LydiaEatsOttawa

  The reason why Im giving this a 3.5, is because of the service I received last time I went. Ive been here maybe 3 times, the first two times it was great, service was friendly and respectful. Last time we came here as a big group, everyone in the restaurant left disappointed. But to be fair it was a bad day when the tornadoes had hit ottawa. The food here is great, and the portions are huge! Theres a DJ on Friday, but its was pretty loud. Id come here again during the weekday.

  January 5, 2019, 6:47 am

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• Marcthethunder

  We went around 7:30 pm on Saturday to Lebanese Palace. Wewere two couples and we sat outside in the covered patio. It is setup nice. Food is ok (Not great).Shisha is good. Service was alright. We left right when the music startedaround 10:30. The music was extremelyloud. We were not able to hear each other even though the music was inside and we were outside.That said! I give the Lebanese Palace five stars in scamming customersWe do not mind paying for good food and nice place to be atbut not being cheated.First Scam: We ordered off the menu two Shish Kebab Plates($20/plate). Server gave us the choice of salad (fattoush or tabbouleh) andrice or fries. So you automatically assume that the plate include some type ofsalad and either fries or rice. So Iorder the normal salad and fries and my wife order tabbouleh and rice. However,we were charged $2 extra each on our bill.They claimed thatsalad are notincluded. So we were not sure why the server would giveus the choice of salad and fries or rice without mentioning the extra charges. Thesame thing had happen to our friend couples that were with us. The onlydifference was that they ordered chicken kebab plate instead of the shish kebabplate.Second Scam: We order two soft drinks with our food. Afterthat, we order one tea and fruit cocktail. However on the bill, we were chargedtwo teas. Same things happened tothe othercouple. They ordered 2 softdrinks with their food and a tea and fruit cocktail after. They were also charged for an extra tea. Third scam: We were charged a cover charge of $10 each. Restauranthost did not mention anything about a $10 cover charge when he sat us nor there was any sign mentioning the cover charge. We have beento this place once before on weekend to smoke shisha and have drinks but nofood and we were not charged $10 cover charge each. Remember, this is a restaurant and nota night club.The server fixed the drink issue and it could have beenhonest mistake on his end but regarding the other extra charges it is obviousthat they are scammer.

  May 19, 2017, 9:37 pm

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• Michel

  The food was good and serve hot, also the salad was fresh. They have a good variety of choice on the menu.The decor is nice and lots of room. But the service was poor only one server for about 36 to 40 persons.

  March 21, 2017, 2:02 am

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• AR Rajan

  Good spot …. Nice decor and the food was good. The only thing we found really odd was that the pita was given to us in a plastic bag – like how you would get it at a takeout shawarma spot. I’m not being snobby but if you’re gonna decorate your restaurant classy, you may want to take the pita out of the bag before bringing it to the table.

  December 2, 2016, 2:39 am

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• Willshad567

  June 12/16 – Pretty new restaurant, only open for a few months now. Food was awesome. The Kibbeh nayeh was served in a marble mortar and pestle. Seemed odd at 1st but then we realized it kept the meat quite cold, best way to eat it. No shortage of pita bread…all homemade. Most of us had the meat skewers, the meat was very tender and delicious. Service was not the best but the server compensated us in our bill. Definitely recommend this place to anybody. Gotta go back on a Saturday when the band is playing.

  September 13, 2016, 6:11 pm

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