Play Pizzeria & Pub

10 Reviews on “Play Pizzeria & Pub”

• Eric Wittkopp

  I have been here a couple dozen times. The food is fantastic and they cater to kids. The staff is friendly to the point where my 8-year old can walk up the bar and they will pour him an apple juice and chat. I also like the variety of beers they have on tap. Some reviewers have complained that it’s on the expensive side, but I feel the additional expense it worth it.

  November 23, 2017, 2:07 am

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• CriticalCutie

  A friend of mine and I decided to come here for lunch after painting pottery. It was close by and easier than finding somewhere new to go. My friend ordered a turkey burger and I order a regular burger. Be aware they add a lot of spices to their burgers. I couldn’t eat the burger because it was so spice filled with spices that should never be in a burger. I get a burger almost everywhere I go, and I could not eat the full burger because it was the most disgusting thing I’ve ever tasted. I don’t know why anyone would ruin a great piece of meat like that. But I will never go back.

  June 13, 2016, 1:58 am

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• Max.misc

  Horrendous customer service. I would like to start off by saying that the food is pretty good. However, customer service was horrendous.My wife and I arrived for dinner at 5:30pm. They had happy hour going on until 6pm. I asked the waitress which beers were part of the deal and she informed us that anything on tap, she named off a few beers and I chose Stella, which she had mentioned. We did note that the waitress was a little bit confused, we assumed she is new.After the meal, we received our bill at around 6:10pm. They charged the full price for the beer and I pointed that out to the waitress. She went to speak with the lady behind the bar (I assume that the bartender was the manager at the time?). This is where they lost us as customers.First, the bartender (without so much as an apology) starts off by stating (in a rather rude manner) that Stella is an import and not part of the deal (nowhere on their advertisement does it state this, other than to ask the wait staff for restrictions). I point out that we asked the waitress what was part of the deal (like their poster says) and she informed us anything on tap, and she even mentioned Stella herself. The bartender (in an even more annoyed tone now) says that the waitress is new. – So what? It is management’ duty to train their staff adequately.Second, she also says that it is now past 6pm and she couldn’t give the happy hour price. I respond by saying that we ordered the drink BEFORE 6pm (at around 5:30ish when we arrived) – the bartender does not have a reply to this, other than stating that the computer has a timer on it and drinks can no longer be punched in at the special price.Lastly, she says she can give a discount on the food but can’t do anything about the price of the drink. I am not in an argumentative mood and agree to this. The waitress brings back the bill a few minutes later with a 10% team discount off ONE of the food items. The discount is barely 50% of the pricing error that they were attempting to address.Needless to say, this will be our LAST visit to this establishment. What could and should have been an easy way to resolve a $2.75 discrepancy has cost the owner repeat business due to extremely poor customer service.

  August 21, 2015, 2:22 pm

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