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DO NOT GO HERE!!! Old dried up food - terrible management.I went to the Mandarin in Kitchener/Cambridge on Saturday July 14th. I hadn't been in a few …
Andy Kheir
Mandarin Restaurant – Kitchener
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Had an early mother's day dinner Friday night. Let me start with the fact that I hate buffet restaurants with all my being...how ever I must say the f…
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Good food for a buffet. But found 2 soups cold and the won ton soup was slightly undercooked so that the won tons didn't end up too soft, but when fre…
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Mandarin Restaurant - Kitchener is open for Casual Dining. Mandarin Restaurant - Kitchener serves Chinese, Asian and Canadian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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7 Reviews on “Mandarin Restaurant – Kitchener”
DO NOT GO HERE!!! Old dried up food – terrible management.I went to the Mandarin in Kitchener/Cambridge on Saturday July 14th. I hadn’t been in a few months, as the prices seemed to keep rising, andit became just a little out of reach for regular visits. I thought it was about time again. We were running a bit late, but we got there at 9:24pm – I checked before we left and the closing time was 10:30pm.I asked when I got there if the buffet was OK until 10:30 or if it wasshutting down. They said, ‘no. it is open right until 10:30’. We didn’t even sit down when we were shown our table, and we wentstraight to the buffet – as this time, there were still at least acouple dozen people in the restaurant, many still at the buffet. On the first trip, I noticed many things were set out for didn’t seemfresh, but I started with some soup. It was old and sitting for many hours.On my second trip, I found out that you no longer have crab legs on theweekends – very disappointing. We got some lamb and some prime rib, and additional items from that area station – all the meat was very dry,and all the sides were tough and dry. We both commented and went tothe buffet side instead of the serving side.As I *tried* to put the pepper steak on the plate, it was one solidpiece in the buffet tray. Most other dishes were in a similar state.Note that it was around 9:45pm by now.We both took what looked the freshest, but none of the hot food seemed right, and all meats were ‘done’ – very dry and/or tough with the sauce evaporated away. Absolutely terrible.At the end of our meal, the waiter, who was good, asked if everything ok, I mentioned the problems. The manager came over asked about the issues, and said he would make anything fresh. Now almost 10:30pm – it was too late. We had to go around 10:30 at the very latest…I have been to the Mandarin DOZENS of times – in London, Oakville,Kitchener, and other locations. At worst, before that day I had one time where the service was somewhat below par. Otherwise, never a problem with the food or anything else.When I got the bill, the manager gave a ‘senior’ discount on ONEdinner. Gee, thanks for $3 discount on a terrible $85 meal. Gee – thanks! What an insult.If 9:24pm is too late for people to come in and enjoy a meal when they close at 10:30, I suggest that they shut down at 9:23pm.The food was terrible from the time we got there, until the time weleft. I contacted HQ – Daniel, the district manager got back to me two weeks later. He said that he spoke to the owner, and since I got a discount (that $3), there was nothing else he could do. Another insult.I was very disappointed by the quality of food on what may be my LASTvisit to the Mandarin.Thanks for the dozens of good visits, but it only takes ONE terriblevisit to ruin the brand.
Had an early mother’s day dinner Friday night. Let me start with the fact that I hate buffet restaurants with all my being…how ever I must say the food was not bad. Everything had a different taste which is never the case at most buffets the food was very much Asian we had a party of 8 adults and 2 children the staff was very attentive. The food fresh hot and very tasty. I loved that the dinning was broken up into smaller rooms to keep noise to a minimum.
Good food for a buffet. But found 2 soups cold and the won ton soup was slightly undercooked so that the won tons didn’t end up too soft, but when fresh too undercooked.Great staff. Very polite and right on top of cleanup.
I love Mandarin. Its so fun going to a buffet. I binge eat so much when Im there. My favourite thing though is the Mango Mango drink its the greatest alcoholic drink I have EVER had! I loved it so much! Its my bestfriend! I need to go again :).
I love Mandarin but this one was not up to the mandarin standard I am used too. Little dirty, food not refilled fresh, left to dry … Very disappointed
Food could be imaginative. Had a group lunch but was disappointed by food did not appear fresh. our fault, perhaps we were late for lunch. Service exceptional. Even helped us change tables to be comfortable.Will go again!
Open = Closed. Thursday at 405 PM was told I had to sit and wait until 4:30Sign outside said Open, time board said open..Only people in the parking lot… What a strange way to run a business. I drove a distance to eat there. Went to a different place to eat..