Leela’s Roti & Doubles

9 Reviews on “Leela’s Roti & Doubles”

• Jcoolman

  Poor service. Leelas has great food but the service stinks, why take orders on the phone when you arrive for pickup you have to stand in line with people now placing orders. If it’s too busy say sorry we are not taking order on the phone right now, but being greedy and taking orders that you cannot handle and have people call in 40 minutes ahead then have to stand in line for another 30 mins. please while taking orders ask did anyone called in their order get the name let them pay this way the line moves faster, take one order in the line and then one that’s was called in, but the way you do things now ITS NOT WORKING PEOPLES TIME IS VALUABLE AND YOU’RE PROVIDING A SERVICE, get someone who is not RUDE to deal with the customers keep in mind no customers no business.08 Feb, 2015Customer service. What’s the point of placing an order by phone and having to wait in the same line as people in line waiting to place their order, when you order by phone in a normal establishment you can go to the counter and pick up your order , not so at Leelas you have to wait in line with customers waiting to place and order the food at Leelas us great I will give them credit for that but customer service stinks the daughter thinks she is doing you a favor this is what happens when you support local businesses , They can between customers say is there a joe who place an order by phone and serve the person everyone’s time is valuable this is not the first time this has happen either you gave two lines one die I house orders and a line for phone orders ir when you call in give you a number and call the numbers when you get greedy and take order and don’t respect your customers that not good for business perhaps Leelas think they made too much money that customer service is not an issue I dont appreciate that the staff think they have to be rude or insulting no customer no business don’t be greedy be respectful to your customers once again great food staff stinks

  May 9, 2015, 11:28 pm

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• Jcoolnan

  Poor service. Cu stoner does not exists dont take orders on phone if people gave to wait in the same line as folks waiting to place order the daughter is so rude you not doing me a favor I am supporting a local business like many other people be thankful that people support you business don’t tKe orders by phone if you cannot accommodate them great food poor service train staff zero for service 8 for food will have to drive to Brampton don’t need to pay to be insulted .

  May 8, 2015, 2:45 am

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• Salsinghn122

  I was disappointed with the pumpkin curry. i was craving pumpkin curry, was not good at all, my family did not even touchit, all went into the trash. its a shame, as was the price. it was a total disappointment. however, the roti was good . the dhalpuri and paratha.

  January 14, 2015, 6:01 pm

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• Sal122

  Good roti overall. I was disappointed with the pumpkin curry, was lousy, did not like it at all, did not evenfinished it, my family did not touch it, as it went to the garbage. what a shame, at the price i paid- was a total disappointment.. however the riti was good. service was quite nice.

  January 14, 2015, 5:56 pm

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• Carey Moulton

  Excellent Roti. I loved the Roti, well prepared and presented,

  November 1, 2014, 3:55 pm

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• Trinitash

  Great Customer Service and Great Food. A lot of people complain about the customer service at most West Indian shops, but Ive recently had a great experience. After a long day at work, I dropped into Leelas Roti shop in Mississauga to pick up some roti for dinner and an extra for lunch the next day. I paid, received my food and went home. When I got home, I realized that I was missing one of the rotis I had ordered. By the time I got home, the roti shop had already closed. I called Leelas the next morning to let them know that I didn’t receive one of my rotis and they knew exactly who I was. They apologized and said that it was accidentally left on the counter and didn’t make it into my bag before I left. I honestly didn’t expect them to remember, but they did and offered to replace the roti next time Im in the shop… on them. I am truly impressed with the level of customer service at Leelas and will continue to be a loyal customer. Plus, Leela’s has the best roti in Mississauga!Keep up the great job!Sincerely,Natasha N

  October 24, 2014, 4:02 pm

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• Nancy

  This place had good food . But the service is horrible .staff is rude .at the start they were good now they think they are better than anyone else . Drop the attitude people. encounter this horrible service at least 3 Times in person and over 5 times on the phone .

  July 6, 2014, 5:58 am

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