Latest Reviews
-
Service is horrible, and food is horrible. Do not go here!!!! The try to charge you extra for everything very disappointing considering the food is no…
Kieran
Gold City
-
Very disappointed with their delivery service after being told they would take an hour to an hour and a half they were still an extra half hour later …
Colin Sanders
Gold City
-
Have been ordering for years but after last nights sweet and sour scallops, that made me ill, I can never order from them again. The worse Chinese foo…
Jon Lebel
Gold City
About
Gold City is open for Casual Dining. Gold City serves Chinese and Asian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
Feature List
deliverytakeaway availableindoor seatingReviews
Leave a Review
You must be logged in to post a comment.
8 Reviews on “Gold City”
Very disappointed with their delivery service after being told they would take an hour to an hour and a half they were still an extra half hour later then they said they would be. I understand being busy but as a customer you shouldn’t have to call to make sure your order is still coming. Although they were polite it’s bad customer service to take two hours to deliver anything. I suggest hiring more drivers so you can keep up with the backlog
Have been ordering for years but after last nights sweet and sour scallops, that made me ill, I can never order from them again. The worse Chinese food I have ever ate (or unable to eat). I’ll have to look for a new place in town. Did you get a new cook or just had a horrible night… i’ll never know.
Last night I ordered some chicken balls from Gold City location in Milton at 425 Main Street. Today after finishing my left overs i noticed that there was a bug, that looks like a fly, cooked into my chicken balls. I called the store owner, Mike, and told him i was coming in to show him what i found. When going into Gold City the dining area was filthy. Food on the floors, staining on the walls, water stained roof tiles and bottles of liquor with layers of caked on dust. Very unsanitary conditions. After the manager, who was very hesitant, to give me my money back took down my number and told my wife to go by food somewhere else from now on; why because I reported a problem. Not even once did he even apologize, not even once, while being very rude and disrespectful Avoid eating here at all costs.
I haven’t written a review in a while but tonight’s experience deserves some words. We placed an order at 5:30 pm. We were told eta would be about 45 minutes. At 7:05 we called the restaurant to see where the food was. We were told that the driver had left some time ago and to call back if she hadn’t arrived in 15 minutes. At 7:14 the doorbell rang. I answered the door and asked the driver what had happened as we had ordered almost 2 hours ago. The very young lady( I use lady generously) said nothing. She said she’d just gotten the call. I told her we’d called and were told she’d left quite a while ago. She denied it. I checked the food and found it was still warm so I paid without leaving a tip. We were starving and it was too late to place another order elsewhere. While I was at the door, someone else had called to inform that the delivery person had arrived and if anything would be done for the inconvenience. They said the girl who delivered the food was the manager and they’d have her call when she returned. She had already left during the call. She called when she returned to the restaurant and before my friend could get a proper word in the girl ripped into her about how she was treated at the door, that the staff never told her she’d left a long time ago, and that we should have checked the food because she was sure it was hot. There was no apology or acknowledgement that she had been horribly late, in fact, she tried to imply we hadn’t ordered at 5:30 but later. I guess she forgot that the time of our order was printed on the credit slip. She was rude and abrasive and made my friend feel like it was our fault she was late. She said she thought it had been my friend at the door. My friend is amazingly patient with fools so she was able to eloquently explain that in this instance, customer service was sorely lacking. She pointed out that had we been told about the delay or at the very least received an apology, all would have been well. But considering we were (emphasis on were) frequent and loyal customers (our whole family spread around Milton orders from here, 4 households with orders over $70 each time) we were amazed at the attitude. Gold City is a small business, you’d think customer service would be paramount. The girl is apparently the owners’ daughter. I wonder if they know how atrocious her behaviour is when she makes a mistake. As my friend tried to explain, it’s ok to mess up if you make it right. Her attitude didn’t make it right. Further, as a business owner, there is no excuse for her tone and language when speaking to customers. My friend was able to negotiate a $20 credit for the food that was actually cold when we opened it up. Sadly, our family won’t be calling Gold City again. Too bad because we all thought it was the best Chinese food in Milton (which isn’t saying much). I don’t want to pay to be treated poorly.
Loved this place. Good quality food with nice flavor. We had the hot and sour soup, Cantonese chow mein, sweet and sour spare ribs, breaded chicken, and general Tao chicken. All tasted great! Finally found a good Chinese restaurant in Milton.
We are looking for a Chinese restaurant in Milton. We’ve been using Mr. Dumpling since we moved here, it’s great but doesn’t have chow mien or bbq pork slices. So, we decided to try Gold City as they offer these items. Ordered egg rolls, spring rolls, bbq pork slices, pork fried rice, sweet & sour chicken balls, jag doo wings, almond soo guy, Cantonese chow mien and beef tenderloin with onions/black pepper. The Good:- Sweet & sour chicken balls were a good size with lots of chicken. – Pork fried rice was tasty- Cantonese chow mien was very good- Almond soo guy was excellent. Really nice thin batter. The Bad:-Egg rolls were over cooked, almost burnt- Spring rolls were huge. Probably good for some people but my wife prefers smaller spring rolls- Beef tenderloin wasn’t as tender as other places. Doubt it was actually made with tenderloin. The Ugly:- Bbq pork slices were most disgusting. So much fat in the slices, couldn’t eat more than a few after dissecting them. Weird thing is that the Cantonese chow mien has pork slices and they were fat free.- I didn’t have any if the wings but my wife said they gave her a stomach ache. The Uglier:Put all the leftovers in the fridge overnight. When we decided what to keep and what to toss this morning, I found the foam container of BBQ pork slices was now half filled with congealed fat/oils from the pork.
WH-H-ELL!. Well I guess the person who dumped on these guys 03/13/12 has just parachuted into the West GTA from Spadina Avenue, and is not familiar with the state of Chinese cuisine found outside of districts that exist to serve mostly first-gen Chinese immigrants. While the food at Gold City can be described as being of the kind most often found in areas not dominated by Chinese first-gen immigrants, it is the best Chinese food in Milton. If the critic wants to find REALLY offensive Chinese food in the ex-burbs, there are franchised joints around that would make his/her head spin! So go to Gold City, and enjoy. They are very nice people who do not deserve this kind of criticism.