The Open Cork

9 Reviews on “The Open Cork”

• Lori Seto

  We went to The Open Cork this past Saturday and had the worst dining experience ever. Dirty Wine Glasses (sent back 3 times!):We had to send our wine glasses back because they were dirty with lipstick stains (3 times). Mediocre wine knowledge & another dirty glass: We also asked if someone had some knowledge about the wines offered by the bottle on their list so that we could choose the most appropriate wine for dinner. Not only did it take forever for someone to come (because he was the only server with wine knowledge) but when he did, he brought over two wine samples to taste and one of those glasses was ALSO dirty.Dinner:We had the whole seabream dinner which came with a side of rice and vegetables. The fish itself was great, the rice was stale and veggies were made from frozen.Dirty Cocktail Glasses:We ordered 2 Manhattans…yup – dirty glasses…this time MUCH MUCH worse. The glasses were cloudy white with dirt. You guessed it, we sent those back too and asked for our cocktails to be remade in CLEAN cocktail glasses.Attitude of staff:Majority of staff had a very bad attitude when it came to being told their glasses were dirty and they caused a very unprofessional scene at the bar.I know what you’re thinking – why did we stay…we hadn’t eaten since 9 a.m. that morning, had a very long day, missed lunch and were famished by dinner AND we didn’t have a car to drive to the next best restaurant…that is the only reason why we stayed BUT we will definitely NOT go back there again. This restaurant is for those who don’t mind paying for ambiance (beautiful restaurant), dirty glasses, staff with horrible attitudes and mediocre food that you can pull out of a freezer and re-heat.

  June 26, 2020, 7:46 pm

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• Terry Budge

  Very poorly managed.The restaurant was cold and they couldn’t seem to get the idea to keep the door shut. Even though we had reservations, when we came in they didn’t seem to know what to do with us. It was like they didn’t have any seating organized, and they sat us at a dining table in chairs made for a lounge. The staff was running around with no direction. The service was extremely slow through every aspect of the meal. A waitress showed up and poured our water without saying a word about any specials, or even asking us what we would like to drink. I eventually got up and went looking for a wine list, and when I asked the staff they had trouble getting their hands on one. When I asked if I could get a certain wine that was on the list, the waitress took the list said she would have to check and see if they have it. She came back 12 minutes later with the wine and four glasses. I guess she thought that no one else would like to order anything. When the meal came 35 minutes later, my vegetables were cold, my mashed potatoes were barely warm and my steak was hot but over cooked. I would have sent it back but I didn’t want to wait another half hour for a replacement. The biggest laugh was when she brought the bill, and the print was so faint that she couldn’t even read it. We didn’t stay for coffee or desert, we just wanted to get out of there. Several of the tables around us were just as disgusted as we were. The Keg would have been a better selection, their food is usually delicious and their staff is a hell of a lot more professional.and will I go back? You gotta be joking!

  June 5, 2020, 4:11 am

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