Affy’s Premium Grill
Latest Reviews
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It is the worst. The service is really really slow, it took literally an hour for my burger to get it done, and it's not even test that good!. However…
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Best ribs in town for real. The customer service was awesome. Food was super awesome. Came all the way from Chicago to eat their food and did not regr…
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I've been to Affy's quite a few times. Every time, it's the same story - slow, almost rude customer service, drafty seating (it's freezing in the wint…
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Affy's Premium Grill is open for Casual Dining. Affy's Premium Grill serves BBQ, Burger and Steak dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Affy’s Premium Grill”
Best ribs in town for real. The customer service was awesome. Food was super awesome. Came all the way from Chicago to eat their food and did not regret it one bit.
I’ve been to Affy’s quite a few times. Every time, it’s the same story – slow, almost rude customer service, drafty seating (it’s freezing in the winter), outdated decor (which I’m indifferent about), but it used to be somewhat redeemed by their food. Not anymore. I used to like their ribs, but soon it was all bone, very little sauce and no meat. That was the last time I went. Although, my family did like the stuffed chicken and calamari. Clearly, this is the case of not caring about the customer’s experience. At all.
I tagged along with a friend of mine who wanted to eat Halal steak. The decor of this place is okay. What this place lacks is functionality. Where we were sitting, it was extremely COLD. My feet were struggling to keep warm which obviously ruins the dine in experience. The wait time here is about average . The food here is not great. The steak wasn’t on par with other places i have tried. Customer service is lousy. The price to value is below average . I would never come back to this place again.
A lot of options for a halal steak place. The food is pretty decent but the service is always extremely slow. Like I’ve been here countless amount of times with different groups of people and the service is always brutally slow. They only have specials on weekends and if you’re ever in on a weekend get the short ribs and wings special, super yummy. And they give a free starter of house made sales and nachos. You must also try the mash potatoes!
Affys Grill has always been one of my top choices when eating out. Their flavours are consistent and they have never left me disappointed. On specific days during the week, you can have the four course meal for two for only $30. This is a place you have to try. Although the dining area is not as classy and service is just okay, their food will leave you wanting to return. My favourite dish here is he stuffed chicken in a buttery sauce with a side of steamed vegetables. They’ve got a huge chuck rib meal which was too much for me to finish on my own but quite delicious. I also love their Tiramisu dessert.
Bad Customer Service and extremely noisy. Really bad dinning experience. They crammed most customers into a small area while keeping a large hall empty. If you don’t have a large group they will cram you in like cattle. While keeping another area vacant. Very bad customer service even upon request they won’t accomodate you. It’s extremely noisy so it felt like a busy street corner with noise and people A juicer extractor was running right next to our table. Can’t tell you about the food as I couldn’t taste it above all the other sensory overload.
They are done…its all downhill for them now. I guess its all downhill for them now. It was a night of errors and disappointments. Also note I have been there many times before and I eat everywhere so I know what I am talking about.Their mess-ups listed:1- We had made reservations;and we arrive 5min before time and yet find out place not available/given out earlier by them. We had to hang around and look at people leaving to scout for table.2- Now that we were seated no menu arrived until we asked for it.3- We waited and weren’t served the complementary tortilla chips…and when they came they were of very poor quality. Guess austerity measures have be implemented at Affys.4- Food arrived on time (even though the restaurant was packed); this surprised us…until we discovered it had been cooked fast and burnt. The ribs were dried out from top and very burnt. Tasted burnt too. Now when we told them of this…instead of owning their shortcoming and offering to remake it – all we got were excuses. That the meat vendor is new one etc. It has dried from outside not burnt. All from the owners mouth.I think they have earned so much that they are too proud and not bothered to own up screwups and provide decent customer service. Well pride before fall. I am sure it will be all downhill for them.Go there if you want to pay overpriced meal in an average ambiance, with poor customer service and unreliable food (its your luck if it turns out well).