Latest Reviews
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This is a review based on Makimonos takeout. Overall the sushi was quite good and tasty. Id recommend the Tropical Roll , the green dragon roll and th…
The Darth Zader
Makimono
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A friend loved this place and said I should try it. Naturally all you can eat options are fun but when they offer sashimi, it makes it even better. Go…
Tracey Lynne Shadwell
Makimono
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Extremely disappointed about how quickly this place has gone downhill. I've been a loyal customer since this location was established, but my most rec…
Y H
Makimono
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Makimono is open for Casual Dining. Makimono serves Sushi, Japanese and Asian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Makimono”
Extremely disappointed about how quickly this place has gone downhill. I’ve been a loyal customer since this location was established, but my most recent experience has driven me away for good. I went here for all you can eat lunch with my mom prior to heading to an appointment, and the service was very poor. First off, we were given defective ipads to order off of. I strongly believe the staff were aware that the ipads were acting up before we ordered, because we saw them fiddling around with it for a long time (longer than usual, as we have been to multiple AYCE places using the same system) prior to giving it to us. When we ordered, we waited quite a bit of time only for the staff to come back and tell us that the ipad was defective and we needed to place our entire order over again.We finally placed the order with a (supposedly) working ipad, and proceeded to wait another 15 minutes for one order of hot and sour soup to arrive (for people who frequent AYCE sushi restaurants, this is extremely slow service). When it came, it smelled foul and was extremely thick, to the point where we had to give it back because it was absolutely nauseating. We know what good hot and sour soup is supposed to look, smell, and taste like.We were then slowly served 2 other dishes (one order of black pepper beef and stir dried udon), while other tables who arrived after us were quickly being served what looked like their full orders (tons of sushi, tempura, meat, etc). We sat there waiting with 2 measly dishes. No one approached us to give us an update on our order until we called them over to ask them. The service did not have friendly body language. They would quickly reassure us that it was coming, but never followed up. We ended up waiting an hour for the rest of our meal, and we needed to constantly call servers over to ask them if the rest of the food was coming. They also had to confirm with us what food we had not received yet – only when we called them over. We did not even receive our full order by the end of our meal.The food quality itself has also deteriorated. I would say it’s worth it to just check out some places in Scarborough or Markham if you want to feel like you’re getting a quality meal for the money you are paying. The rolls are tiny, the quality of ingredients is visibly poor, and the selection has diminished. They seem to be offering more Chinese/Thai style dishes and less of the actual sushi. Even for a lunch menu.After a little over an hour and 15 minutes, we were going to be late for our appointment and we could not even finish our meal. Not to mention, we were no longer even hungry after waiting so long for each dish.The server told us that we could pack up the rest of the meal if we wanted, but that’s all she could do for the massively inconvenient meal and unaccommodating service. We asked to speak to a manager. The manager then hesitantly offered a measly 20% discount after we had asked for something to be done with the bill. Apparently knocking off a little bit more than the tax is the only way they can compensate. She also said they wouldn’t charge us if we wanted to take the food home, which they would inevitably be throwing out anyways. She said this to our face.Just overall poor customer service, management and food quality. The worst I have ever experienced from any AYCE sushi place – and I have been to some very sketchy places over the years. I am normally very patient and understanding with staff, and not even picky with food quality. It speaks volumes that I even made the effort to write a negative review of this place.This place is close to my heart as it was the first really good place to come into Pickering, but times have obviously changed. I certainly hope that they revamp the management of the place and return to the quality that it used to be known for.
This place is your standard AYCE sushi restaurant. I had one of their lunch specials for $13 after tax and tip. There was 5 pieces of sushi and a California roll. My meal came with a soup and salad. The service was quick. I would return again if the mood strikes.
This place used to be great. Used to come here all the time. Now, not so much. Value and quality has gone down. You can find better sushi not too far away.
We came here for a friends birthday because they have some sashimi items available for lunch and it is 17.99 per person which is really good. They also have a lot of food options which were all pretty good. I was impressed that their jello was made well and not diluted with so much water!! Which normally happens at buffets. The interior was nice and ordering was a breeze with their touch pad. Overall, really good experience.
One of thr best Asian places to eat. First started going there when it was just Japanese. The food is good however if you don’t go early the food is warm if that. Also slow if you go late.Best place to get hot sake
Been there lots. Not as good as it once was, but the sushi is fairly good. Everything is ordered using an iPad. Best in the area. I would recommend it to anyone.
Was hesitant to go after reading all the negative reviews on service. Personally no complaints, we had a large party that was quite high maintenance. A few mixups but we did have over 70 dishes. Some of the rolls were a little mediocre. For all you can eat. I’d recommend it. Especially if are taking someone who not a huge fan of sushi. There a large variety of non Japanese dishes.