Latest Reviews
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Future couples: DO NOT HAVE YOUR WEDDING HERE!!!! We made the mistake of trusting the greedy restaurant manager. Every time we went to see the manager…
Mariah
Emperor Fine Chinese Cuisine
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Think twice before even thinking about making a reservation to celebrate special occasion here because Chinese Emperor Fine Cuisine lacks any integrit…
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Dim sum is 2/5 and dinner is 4/5DIM SUM:I went recently on a Sunday around noon. They have a dim sum special where all S, M, L items are less than $3 …
Mary Tang
Emperor Fine Chinese Cuisine
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Emperor Fine Chinese Cuisine is open for Casual Dining. Emperor Fine Chinese Cuisine serves Dim Sum, Cantonese, Chinese and Asian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Emperor Fine Chinese Cuisine”
Think twice before even thinking about making a reservation to celebrate special occasion here because Chinese Emperor Fine Cuisine lacks any integrity. They will happily bump your reservation to please other guests that have a larger number in their party. We did not appreciate being lied to and being rushed out the door. There was nothing special about the food and overall the service was no better.We booked this restaurant on a referral as it was about 10 minutes from the Elgin Mills Cemetery. We dealt with the manager, Charlie and made a reservation for 4 tables at 4pm on Saturday, Feb. 24th. This reservation was for the traditional Chinese meal following my mom’s funeral, called the jie hui jiu /. Charlie told my wife and I, that he would give us the private room (which he showed us) at no additional charge. We agreed to call the restaurant at 2pm to confirm the actual number of tables so they could ensure enough food was prepared for our guests. That is, only charge us for the actual number of tables so no extra food is prepared and wasted.When I arrived at the restaurant, I was unpleasantly surprised to find my relatives and friends seated at the very back of the restaurant just inside the front doors. The lady at the front claimed someone from our party called to say we were going to arrive at 3:30pm and nobody arrived until 4pm. Because of that they gave away the private room to another party. This was an outright lie. My friend who was helping us, called the restaurant at 2pm confirmed we needed 3 tables and possibly a fourth. After confronting Charlie, he lied in saying our reservation was for 3:30pm. I was furious and called him out for lying. Our agreement was 4pm, so how the hell could he do something like that given he knew this was a special meal following my mom’s funeral?! Only then did he admit the party that had booked the main dining room requested 6 additional tables at the last minute. So rather than say no, they bumped us out of the private room and gave it to another party. In other words, since our reservation was for only a couple of tables, we got bumped.If that was not bad enough, I noticed the dishes seemed to come at a much quicker pace than normal. Overall the food was just okay but the steamed chicken terrible as there was barely any meat on any of the pieces (hardly anyone at all of our tables ate any of this dish). Our teapots never got refreshed either. By 5:30pm the wait staff seemed to also hover around and was in a hurry to clear our tables as though they wanted us to leave irrespective of the fact that my family and guests were trying to enjoy each other’s company. Charlie tried to apologize and make amends by offering a 10% discount when we were settling the bill. That does not even remotely make up for what they did. My relatives and guests were too kind in saying the dinner was okay. It was far from it. Karma will give this restaurant what it deserves.
Dim sum is 2/5 and dinner is 4/5DIM SUM:I went recently on a Sunday around noon. They have a dim sum special where all S, M, L items are less than $3 which is great (and it doesn’t need to be before 11am). However, the food quality suffered and the food came out lukewarm. We ordered over $200 worth of food and there wasn’t anything that stood out. Because they were busy, the servers often forgot our requests. The restaurant charged us for dishes that never came, and it took us asking a few servers before the issue was fixed.DINNER:I’ve been here a couple of times for dinner. On weeknights, they often have daily specials including Peking Duck for only $19.99 (I believe it’s a Monday special).I also had my family celebration for about 70 people in the private room. The restaurants lights were off at 530pm although the sign at the front said they were opened. The owner said that the waiters come back to their shift at 6pm. Note: It’s best to eat dinner after 6pm there.We ordered the special King Crab dinner set menu and added a few extra dishes. They showed us the crab before cooking it which was cool.The food came out at a great pace, nicely presented, hot and the dishes were all flavourful. The servers were attentive and got everything that my guest and I requested. They were accommodating and allowed us to bring our own music.My husband and I were happy we chose this restaurant for the celebration and would come back to book future parties with them.If their dim sum food and service could match what we experienced for dinner, they would do much better. maryshappybelly.com
Terrible service. As if 2012, theres a new business owner. I just went today and the service was awful. Food was not that good either. Its been going downhill since the change in ownership
I will give them another chance but the service and food was very average for york region. Deep fried fish in a corn sauce tasted exactly like a can of creamed corn. Shrimps with bamboo shoots(sp) and veggies were lacking in shrimps. Sweet n sour pork was over fried and hard! (not crunchy, but way overcooked)
Love the Food!. I been fortunate enough to eat here a number of times. 2 weddings and dim sum, monday nights. The service is exceptional. Look for Charlie, he is the manager, he will very attentive to the needs of the customer.Food was very tasty but not oily, Love going here!!Monday nights are a great deal – a whole Peking Duck for $20, (includes an extra dish made from the meat of the duck).Every night has a special deal. Worth checking out.
20% dim sum discount and special discounted dish of the day!. First time customer.Food: we tried dim-sum, all good with the exception of the leaf wrap sticky-rice; short on fillings and have no taste.Service: Waitress/host was quick to lead us to a table and take order, one typical problem is; when the dim sum is brought to your table, they will put it to the opposite end of the table so you have to get up and relocate it.Washroom: 3/5 stars – clean, odor-free, and well stock with paper.Looks like they are well equip for banquet, with selections of banquet menu in various price ranges.
Oh! Dim Sum.. May be more expensive than other places serving up dim sum but this place is well worth paying extra. Service is good and it is clean. Obviously dinner menu items can be very very expensive but dim sum is very reasonable.While having dim sum the other day, so many people around us were having lobster fried noodles that looked so exceptionally delicious. We could not stand it not eating it any longer so we went back a few days later only to find it was a Friday special at $20, normally costing over$42 (it was only written in Chinese and we do not read Chinese and we had to ask a waiter). I guess sometimes it pays to go with someone who understands Chinese to go to these places as some things are not posted in English.