The Tap and Tankard

8 Reviews on “The Tap and Tankard”

• April Shepherd

  Being new to the area, we were looking for a fun atmosphere to help celebrate my daughters 30th birthday. After reading some of the reviews for Tap and Tankard we thought this would be a fun place and were looking forward to a good time…WE WERE WRONG!!We were quite prepared for what comes along with the bar night life, the inevitable bar fight and loud/drunk but funny people, that is all to be expected. What we were not expecting. being asked to leave because we yelled at a server!?!! Keep in mind there was a live band playing and the only way to communicate was by yelling at each other. Also keep in mind that we had been asking our server for a glass of water for our designated drive for over an hour. We had no problem getting any other drink that would require a tip, of which we made sure to tip well!! So when she was passing our table we once again tried to grab her attention, by yelling can you please bring a glass of water. At which point her response was I do not take nicely to being yelled at. She then went over to the bouncer, I am not sure what she said to him, but we were asked to leave. I would also like to point out that no one at our table was drunk. However, I cant say the same about others. Unfortunately, we endured having a very drunk individual fall over on our table, spill an entire pint beer over two people and knock over our drinks. One bouncer witnessed this happen but did nothing, so we made a complaint to another bouncer who then laughed and also did nothing. Within 10 minutes of this incident, the same individual decided to pull his pants down to relieve himself in the middle of the bar; it was only then he was escorted out. Falling over drunk and spilling drinks on paying customers; you can stay. Yell over music to try to get a drink of water, out you go!! When asked to speak to a manager about the situation, we were told there wasnt one!! Okay, who runs a business without a manager on duty?? After giving push back and saying we were not leaving until we speak to a manager, magically one appeared. Unfortunately, this lead to more frustration. I understand there are strict rules that must be followed in order to run a business like this safely. BUT, when you obviously have sober, respectable customers trying to state their case, taking the side of your server over a paying customer, well where is the logic behind that type of thinking? Management informed us that they will only take the information from their staff and that we had to leave regardless of anything we had to say. To top it all off, we paid $7 cover times 6 people!! Tap and Tankard you managed to take what should have been a great way to end a great day, and turned it into what could have ruined a great celebration. Needless to say we will not be back! Not that I feel their management will care!! I will ensure that I tell everybody about this experience so they will never be subjected to this type of treatment and atmosphere.

  August 2, 2016, 1:36 am

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