Sweet Boutique

5 Reviews on “Sweet Boutique”

• Sandra

  Really unprofessional and poor customer service. Didn’t get order right, didn’t return calls, just overall a really bad experience and did not feel like a valued customer. Will never return.

  April 6, 2017, 8:07 am

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• Kyrsten Winterlake

  This bakery was mediocre when it first opened but because it was a 2 minute drive from my home it was convenient. However, in the past 5 years I have preferred to drive further to get better quality at many of York Regions fine bakeries, for example St. Philips Bakery and many others. What is most noteworthy about Sweet Boutique is their rude and dismissive customer service. I have friends who get their desserts from this place because of the very convenient location (many other must go to places in very close vicinity that cater to a huge Italian clientle) but they are almost always disappointed or less than impressed. I encourage everyone to explore the many options we have in our community and to take the time to go the extra few kilometres to get what they are paying for. Besides the non-existent courtesy or total lack competence in customer relations I (and many will agree) find the quality of their products substandard and their prices outrageous.Try the Zeppole at Cosenza bakery. They are far fresher and much closer to the real thing.

  June 22, 2016, 10:42 pm

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• Vitro_smith

  Terrible Service and Extremely Rude and Unprofessional Owner!. I ordered a cake on Christmas Eve and was given the wrong cake. I called the store several times to speak to the owner and my calls were never returned. When I finally did speak to the owner to let him know what happened, he told me he would give me a $5.00 discount on my next cake. He was not apologetic at all and said that it was busy and mistakes do happen. I told him that this was not good enough and this was not good business practice considering they are the ones who made the error. He immediately got offended and told me not to tell him how to run his business and that I shouldn’t be so bitchy!!!! Unbelievable…..especially since I was not rude. I was only making a valid point!!! I will NEVER shop at Sweet Boutique again!!!

  March 31, 2015, 5:30 pm

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• Godfather

  No way…. A hole in a wall in an industrial area in Woodbridge, i’m honestly surprised this place is even still in business. Its about the size of my son’s bedroom. I went there on a whim with my wife when looking for a wedding cake for our wedding. Without even professionally greating us, the very hairy and sweaty guy behind the desert bar walks over to us and hands us a brochure (not even a book), nor does he sit us down and professionally go over the different types of cakes with us. He hands us each a pastry in a napkin and tells us thats what our cake will taste like and starts filling out a form as if we were buying for 600 bucks. My wife and I looked at eachother…got up…and left without even saying a word. This place is a rat hole. Stear clear.

  March 14, 2013, 9:32 pm

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• Trjlucci

  Disappointed. My daughter and her fiance ordered and paid in full a cake for their engagement party. When we arrived at the restaurant and saw it we were very disappointed. The colour of the fondant was very different from what was ordered, it was cracked and smudged in serveral places and the writing was smudged. We contacted the bakery immediately to speak with the manager. Not there so left a message. No call back. Left another message the next day. Two days later and still NO response. Maybe if had of returned our call would give a second chance. But definitely do not recommend them. Very expensive. Not worth the money.

  February 13, 2013, 2:58 am

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