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Really good pies!!!. I go there at least once every two weeks to study. The ambiance is cozy, service is great, coffee is unlimited if you take a pie …
The Hungry Ones
Rockaberry
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HORRIBLE SERVICE...but good pies. What a shame, Rockaberry's has such good pies but the incredibly poor service has turned me and my boyfriend from ev…
Montreal92
Rockaberry
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Rockaberry serves Coffee and Tea, Desserts and Sandwich. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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2 Reviews on “Rockaberry”
Really good pies!!!. I go there at least once every two weeks to study. The ambiance is cozy, service is great, coffee is unlimited if you take a pie and there’s WIFI. If you are looking for a place to chill with your group study or want to enjoy a nice time while studying, do go there.
HORRIBLE SERVICE…but good pies. What a shame, Rockaberry’s has such good pies but the incredibly poor service has turned me and my boyfriend from ever going back to the one on DesSources.We went on a busy Saturday night, and waited to be seated for 10minutes. Fair enough, it’s a busy night. However once the hostess or whoever she was from behind the counter came to great us, we were told to sit anywhere that we like. Now this would be fine if the restaurant weren’t full! We were stuck awkwardly walking around busy tables looking for a free, clean table. This was VERY uncomfortable. All the tables that were free were still full of pie crumbs and coffee stains. We finally had to settle for a table that haven’t been cleaned (gross). We then waited 10 minutes for anyone to bring us water or even a menu. My boyfriend tried to flag down 3 waitresses, no luck. Having been a waiter himself, he usually sympathizes with how busy they are and doesn’t make a fuss, but it was unacceptable that we still hadn’t even been acknowledged after 10minutes. He then went to the counter to ask for a menu, and to ask for someone to come by the window to take our order. He was less than impressed to find that nearly all the waitresses were behind the bar taking while we were still waiting to be served. After waiting another 15 minutes after my boyfriend got our menus (on our still dirty table), my boyfriend again tried to flag down another waitress. This one was one table over and was clearly ignoring us. That was the last straw. In our 30 minutes of sitting at our dirty table, we hadn’t been offered water, a menu or even to have our table cleaned. We left extremely dissatisfied customers. After speaking to a friends and family about our experience, we quickly found out we were not alone in this. Word of mouth travels fast, and unfortunately poor service at Rockaberry’s DesSources seems to be the norm. Their pies are good, but next time we’ll settle for DQ next door.