About
We are known for our good food and customer service; and while we are happy to have this reputation, we understand that being just good is not enough to keep us competitive in the industry. As a company, we are always striving to improve. We do not want our service to be just good but rather exceptional! To go above and beyond the expectations of our customers; that is what would be considered exceptional service. Building customer relationships is also part of our philosophy. books@cafe is a landmark within the community and as much as it is our home we want the customers to feel the same. Let them know that they are part of community, part of our family not just a number. Getting to know your customers names, wants, and needs are key to building long-lasting customer relations. It is
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