Latest Reviews
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Nice food and good service! It seems such an inconspicuous spot, very quiet despite being right by the water, but it has a very thorough menu, especia…
AucklandEater
Neptune Cafe & Bar
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Went here today as it was a stunning day and we needed a beer. The $5 beers brought us in! The waitress was accommodating and brought us our beers bef…
Mezza
Neptune Cafe & Bar
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We went here for new year eve and got a slow service. Food was prepared over 1 hour. Blank food. Bill was wrong. We got only 118$ and they charged us …
Hoàng Anh Tuấn
Neptune Cafe & Bar
About
Neptune Cafe & Bar is open for Casual Dining. Neptune Cafe & Bar serves European and Italian dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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7 Reviews on “Neptune Cafe & Bar”
Nice food and good service! It seems such an inconspicuous spot, very quiet despite being right by the water, but it has a very thorough menu, especially for seafood lovers, but there’s a meat and vegetarian section all aside pasta and pizza options. Good lunchtime specials on house beer and wine too. Enjoyed the quattro stagioni pizza a lot but even better is the service of the Japanese waitress there!We came by on a very windy day and felt for the tiny waitress trying to control all the flapping table clothes and signs in the gale! It’s a little too reliant on its harbour view tables and I wouldn’t recommend coming here on a very cold or windy day as they don’t seem to have a way to shelter the outdoor area (at least without compromising the view).
Went here today as it was a stunning day and we needed a beer. The $5 beers brought us in! The waitress was accommodating and brought us our beers before we could glimpse at the menu. We decided to share the steamed mussels in a spicy coconut sauce. I was expecting a big black pot of mussels and a chunk of bread. However, we received a bowl of mussels and no bread. The mussels were fresh and just cooked but that sauce. Holy moly that sauce was delicious, too bad we didn’t have bread to mope it up with!
We went here for new year eve and got a slow service. Food was prepared over 1 hour. Blank food. Bill was wrong. We got only 118$ and they charged us 156$. Never come again. High cost slow service.
Looked nice from the outside. When seated waited 40mins for our food, then the staff were confused as to who the food belonged to. I had a chicken style casserole which was very oily, I left most of it. My husband had the fish pie which tasted like frozen seafood. A couple who came in after we had sat down waited 30mins for sparkling water to be brought to them. Will not return or recommend.
Terribly slow service and inattentive staff. Nobody likes waiting 40min for drinks. Stood in a long queue to pay with upset diners along the whole line. Never again
Absolutely disgusting. Ordered a lamb shank. At end of meal spooned up the gravy and a piece of hard plastic the type takeaway containers are made of, lodged in the roof of my mouth.I discreetly pointed this out to the owner as I was paying. She said no charge. I realise that mistakes can be made so went back about a week later. She called me over and said I would have to pay as I had already had a free meal. She insinuated that I had put the plastic in the meal. I told her that I definitely did not do this and that I am an honest person. She wouldn’t listen and accusingly insinuated that I had. She then came back five mins later and said the chef had refused to prepare a meal unless I paid up front. All this was done in front of customers. I was so embarrassed and very hurt. Would anyone be stupid enough to do this and then go back and try again! I certainly did not do this. Rang her the next day to discuss the matter. She wouldn’t listen, talked over me again being very accusatory. In the end I hung up. I would certainly recommend staying away from this establishment.
Came here the other day for lunch with a friend. The view was lovely and and the menu looked great. We ended up getting the seafood pasta and the ribs, both quality meals for a decent price. Would have bumped you up a rating if it wasn’t for the fact that the ribs where served with stone cold water to dip my fingers in and no extra napkins which made eating them a lot messier than it could have been. Apart from that everything else with the food was pretty good it was just the service that let me down. When taking our order the waitress abruptly interrupted my friend and my conversation, I work in hospitality myself and am very good at pausing a conversation so the server can speak but she gave us no time to pause just spoke loudly overtop of us as soon at she got to the table. This happened a few times and was rather rude. You may be questioning why I’ve marked you so low for an average waitress and messy meal and that’s because as I was paying I noticed how filthy your coffee machine was, the steaming wand was completely caked with curdled yellow milk which is absolutely revolting and unhygienic – so happy we went elsewhere for coffee. I think the worst part was I didn’t see a single person order a coffee the entire hour and a half we where there and it was very very slow so who knows how long that curdled mess had been sitting there attracting flies. It really made me question how clean you kept everything else.