Latest Reviews
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I like this place a lot, disappointed the Tapa menu is gone (was great last time i ventured over this side of town). Woolston platter nice, but needed…
Brad Sherry
Gustav’s
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Went for dinner last night and was very disappointed. Originally booked wine bar but our guests wanted to try the kitchen - were told very bluntly tha…
Jeannette Woodman
Gustav’s
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Mixed experience here. The steak was overdone, but other elements of the dish were quite nice. However, one coeliac member of our group had issues ord…
Wednesday
Gustav’s
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Gustav's is open for Casual Dining. Gustav's serves European dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Gustav’s”
Went for dinner last night and was very disappointed. Originally booked wine bar but our guests wanted to try the kitchen – were told very bluntly that we couldn’t eat off the kitchen menu in the wine bar so we asked to move. Ordered duck, steak and pork belly – they’d run out of lamb. Steak and duck were ok but nothing to get excited about. Pork belly was ok but crackling was cold. Our side dishes were forgotten and after waiting ages we had to go and ask the waitress. So they arrived as we were finishing our mains. Yorkshire puddings were cold, hard and inedible, potato lyonnaise was greasy and unappealing. We complained about the food and after some time were offered a free dessert – we hadn’t enjoyed the main so why would order a dessert?? 2 waitresses – neither were attentive or particularly helpful – one was obviously over-stretched and really didn’t look like she was enjoying her job. No sign of chef or manager to attend to our complaint. Poor food, poor customer service. Will definitely not eat there again.
Mixed experience here. The steak was overdone, but other elements of the dish were quite nice. However, one coeliac member of our group had issues ordering. The waitress seemed very disinterested in helping, and simply ‘guessed’ what was gluten free on the menu, and did not go talk to the kitchen, even when it was made clear a simple ‘guess’ was not good enough. She also chewed gum the entire time. Ended up going with the risotto, which the waitress said was probably gluten free, but she’d write GF on the docket anyway, so ‘hopefully’ the chef would accommodate. Overall, the experience could have been a lot better if only the staff seemed to care more.
This is my second visit to the Kitchen – the first was with two workmates and I enjoyed it so much I took my wife for an anniversary dinner.I requested the table next to the aga stove so we could watch the chefs prepare the meals in the open kitchen which added to our experience(table 55 if you want to reserve it)The food is not cheap but the staff are very knowledgeable about how it has been prepared – my Venison Osso Bucco had being cooking for 17 hours and it was a pleasure to eat.The depth and variety of flavours in their food is amazing.It is not a place for a quick meal rather a place to enjoy you food and the atmosphere.it is a classy place and certainly not suitable for children.I will be recommending this place to my friends who want a special night out
It was my sister’s 40th birthday and we went with a group of 13 ladies for lunch. Our wines all arrived at different times and it took ages for our meals to arrive. I had ravioli and although it was nice, the portion was very small – more an entrée size. The waitress had no idea who ordered what and had to ask every time that she brought something out. The food all came at different times and some people had finished by the time others got theirs. The worst part and the bit that upsets me the most is that my sister’s friend had someone make a birthday cake and Gustovs charged us $2.50 ea person to have a piece of the cake that we supplied. So the person that had the cake made had to pay for that AND for 13 of us to have a piece. This I feel is shameful as we all ordered wine and food and embarrassed my sister on her special day. None of us will return.
Went here as part of the jazz festival, so it was a different experience, set menu etc. Very expensive at $150 a head, ( including matched wines and 4 courses) but it was a special occasion. I had never eaten there before and was a little nervous about paying this kind of money as the place has got lots of bad reviews. The food was excellent- the steak was huge and melt in your mouth. The service was fantastic. I wasn’t so sure about the lay out of the restaurant- it is so long and parts of it seem very detached form others. This was different as it was a private function but we were sitting right in front of the ‘stage’ and it was great. I would have been annoyed if I had paid all that money to go to a jazz show and not see the performers.
Very disappointing. Waitress was rather snotty, service took too long and although the venison ‘osso bucco’ was very nice the portions were miserly. The risotto was barely three to four tablespoons and the osso bucco were tiny. Not good value at all. We visit Christchurch from Kerikeri fairly frequently but will not go back to Gustav’s at any price. And they don’t cater for children, which is appalling.
Took out of town guests there early Saturday afternoon. Our non smiling waitress originally gave us the evening menu and then replaced it with the brunch menu several minutes later. We weren’t offered a bar menu and assumed there wasn’t one, so only two of us ordered full sized meals from the brunch menu. Other parties had obviously been given the bar menu judging by the fries etc that came out from the kitchen. We would have ordered more if we had been given the bar menu also.We had a long wait trying to place our order as staff ignored us. After finally ordering we waited and waited. Eventually I stopped our passing waitress and asked if we could have our drinks before the food arrived. We waited again and eventually the food came out. We asked for our drinks again and still they didn’t come. The two people eating had almost finished their meals when the first 3 drinks arrived. A few more minutes passed before the last two drinks arrived, including the easiest drink of all to organize – a glass of wine in a wine bar. If we had received out drinks earlier may well have ordered a second round.Service was slow and appeared chaotic and staff were completely sullen. A waitress dropped cutlery on the floor near our table and looked at it and then just carried on leaving it lying in the middle of the floor which sums up the level of enthusiasm amongst the staff.Great location, nice decor but terrible service. I’m not planning on returning and certainly would not recommend taking any guests there. Such a wasted opportunity.