Latest Reviews
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Bar icónico na cidade, com uma decoração diferenciadora. Aqui podemos relaxar com uma bebida bem preparada, com opções clássicas de grande qualidade. …
Jorge M
Matiz Pombalina
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According to the recommendations that I found on the internet, and also due a friend’s recommendation we decided to try it. It’s important to say that…
Katy Florez
Matiz Pombalina
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Matiz Pombalina is open for Cocktail Bar. Matiz Pombalina serves Beverages and Finger Food dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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2 Reviews on “Matiz Pombalina”
Bar icónico na cidade, com uma decoração diferenciadora. Aqui podemos relaxar com uma bebida bem preparada, com opções clássicas de grande qualidade. É sempre uma visita segura quando na zona.
According to the recommendations that I found on the internet, and also due a friend’s recommendation we decided to try it. It’s important to say that in the city it’s very difficult finding places like this, so when we found it we were very excited to go. After a nice dinner we arrived and fortunately we found a nice table because it was early and the had only 2 other clients. As soon as we arrived I mentioned the Zomato gold‘s code and also I offered to give it to the employee but he said the owner would be notified when I activate it. After that we ordered and they kindly started to serving us. Both the owner and the waiter were extremely professional and helpful, the owner started talking to us about some whiskey facts and other interesting information related to subject, additionally he even offered us a whiskey tasting session with an expert from Scotland, we were amazed and considered it as a nice gesture of them. Overall was a perfect evening until we had to pay. Because of the lack of communication between the owner and the waiter he was not aware that we activated the Zomato gold. The thing was, the owner first told me that was my mistake and that I activated late when it wasn’t the case, then he told me he didn’t receive the confirmation which is not my fault. I showed him my phone with the code and time of activation and when but he kept on insisting that it was my fault. I also reported to Zomato but as it was too late and they were not able to help me. At the end the owner accepted our code and threw the ATM machine at us and told us in a very disrespectful and ironic way to pay whatever we wanted. The whole amazing experience was destroyed in one sec for something that it wasn’t even our fault. For things like this they lost a potential regular clients. However we wish them the best of luck and we hope from now on they organize them internally better to avoid this unpleasant situations.