Claw BBQ Crabshack & Grill

5 Reviews on “Claw BBQ Crabshack & Grill”

• Honey

  For all the seafoods lover or not, this king crab is a must-try. I bet, the tastiest meat among all sea creatures lol. The pub bar complements the good food, considering the ambiance and lively staffs. My nth time here and I never get bored returning to this place.

  January 16, 2020, 3:20 pm

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• Shekera Korganbayeva

  It was crazy Friday night! Even though i was only with my friend , but i felt i had a big party in good wayLocation- comfortableAtmosphere – amazing playlist and truly american style barService – well i saw the faces of tired servers , so i believe during week days they are able to manage the work Food – some items were not available(wine), burger was okay(nothing special)Will be back, especially to celebrate some fare well parties

  October 8, 2019, 3:48 pm

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• Food Maniac

  Great American pub ambience as you can see in the pictures. Food was really flavorful and fresh and truly satisfying to the pallet. We tried the salmon, sea bass catch of the day, ribeye and smoked bbq ribs. All of these were excellent except the ribs which was a bit tough as I expected it to just slide of the bone which it didn’t. Service was pathetic as it takes you ages to locate your server and takes way too long to get someone to your table. This has been consistently mentioned in most reviews and it’s sad to see that the management hasn’t done anything about this. Such a beautiful place and amazing food which is going to go down the drain with the sad service. Hilton this ain’t your standards. P.S. Only 4 tables were occupied when we were there and still the pathetic service. I would have scored this place much higher even if the service was mediocre. But this was way too saddening especially for a 4 star hotel and the exorbitant prices you pay to dine

  July 9, 2019, 8:35 am

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• Merianne Jalandoni

  We had a group dinner of 15 and had a previous reservation taken cared of our celebrant. I arrived earlier with some friends to take the order first and informed the Claw that we will be using entertainer voucher. A guy in an all black uniform came to assist in taking orders. He has no knowledge at all. ( At least know the menu if you are going to help your co-staff when you are running short).We knew beforehand that maximum of 4 vouchers can be used for more than 8 people on main menu items. We clarified TWICE the rule of use and to which is included so we can plan our orders. It took us 30-45 minutes before our order was completed, since everybody around the area are so busy, not paying attention to guests (Us in particular), no specific waitress is assigned in our table, random servers are coming, passing by, informations are inconsistent. At first the guy said that appetizers, salads and buckets are not included on main menu, a few minutes afterwards the waitress told us that salads are included on main menu. Making the first order invalid, we had to change our orders. Our intention of using the vouchers wisely, we ordered 8 pan handle grilled lobster (knowing that we can use 4 vouchers out of these, making the 4 orders free supposedly), we added the tower (a bucket menu), 4 appetizers of two nacho libre and two onion ring towers, added some drinks and enjoyed the night. I remember clarifying these orders TWICE to the waitress. Only if she had informed us properly and be more consistent. We will not end up paying for the 7 Pan handle grilled lobster, because they decided to do so. We ended up getting a free of 1 Pan handle grilled lobster, 1 the tower (which they refuse at first), 2 Nacho libre appetizers. I felt like being conned and robbed when I heard that my friend ended up paying what we didn’t agree upon. We left the place earlier so I was not there to witness the last minute change of details. We are all professionals by the way, we can pay, why not. But at least be consistent on your information. This is a bad first time experience.

  July 8, 2019, 7:41 pm

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• Anne Lazaro

  We came here last friday for brunch. We are a family of 2 kids, a 4 y/o and a 2 month old. The ambience is an american style pub. In regards to the food, we really enjoyed it. Although they have a small selection of buffet compared to other hotels/restaurants, the food quality is superb. The only drawback is that the crabs are placed on ice. It would be much enjoyable to eat if the seafoods were served hot. We also liked the dessert table and the nachos. Overall, the food is very tasty! We will come back again.

  June 30, 2019, 4:18 pm

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