Latest Reviews
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My family and I visited the restaurant on Saturday 21 September 2019 while on holiday in Cape Town. This was the worst experience I have ever had at a…
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We have been eating at bhukhara since 2008. The quality has deteriorated drastically. Not worth it anymore.…
Sachin Bajla
Bukhara, V & A Waterfront, Cape Town
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Unreal bad service. Food is average. Seriously average. Service was extremely bad and the waiter very rude and aggressive. I wish i remembered his nam…
Raichi Pianahama5%
Bukhara, V & A Waterfront, Cape Town
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Bukhara, V & A Waterfront, Cape Town serves Indian. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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5 Reviews on “Bukhara, V & A Waterfront, Cape Town”
My family and I visited the restaurant on Saturday 21 September 2019 while on holiday in Cape Town. This was the worst experience I have ever had at a restaurant. The service was poor with only three waiters there of which only one was really working. Service was rushed and prawn curry was nothing like the description (disgusting).The bill arrived which amounted to R1,400 and the impatient waiter entered R14,000 into the card machine and pressed enter to the next screen to enter pin (this machine did not show the amount to be paid on the “enter pin” screen). About a half an hour later I realized that an extra “0” had been added to my bill and instead of paying R1,400 I had paid R14,000. A whole additional R12,600 extra. Upon returning to the store to politely explain the error to the manager, Mr FAIZAL JOHNSTONE, and ask for a refund, I was rudely told that their machines can’t refund on a credit card and I should return on Monday. This arrogant, and rude imbecile has no understanding of customer service or respect for a fellow human being and the situation soon turned ugly.I will never return to this restaurant again and would like to bring this sort of service to the attention of fellow diners.
We have been eating at bhukhara since 2008. The quality has deteriorated drastically. Not worth it anymore.
Unreal bad service. Food is average. Seriously average. Service was extremely bad and the waiter very rude and aggressive. I wish i remembered his name. We were the only customers in there. I can understand why it was empty. Sorry if i sound like a hater.
Hi I visited Bukhara yesterday 02/01/2019 around Time -19:50 I waited a full hour for my food , as I received my food it was cold and not what I ordered The time I left waterfront was 21:23 on that til. I took pictures of my bill aswel as the time I arrived and left.The funniest thing is when I left I haven’t eaten yet! Not even to mention that I paid for something I did not have .The waiter also said if I dont pay for it then he needs to pay for it.WOW factor HEY
The service is good.The staff are very friendly. Management a little stiff The food was good and we had a good time but my choice would still be Town.I would say that it is a great venue but for me the experience at the Main restaurant is unique.