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Hi My small independent business recently received a Certificate of Excellence of which I am very proud. I am however totally overwhelmed by the kind and positive comments made by reviewers it is always a good feeling when others notice the effort we all here make to please and perhaps bring a little pleasure. For those of you who dont know us well we started in 2010 with an idea based on a parlour we had seen in Barcelona. Our ice cream is made in Italian machines and based on Italian gelato recipes and ingredients and in the early days we had chefs come from Italy to give us training. Today we prefer to consider our product as Yorkshire Gelato as over 85% of it is made from the finest Yorkshire milk and cream. From the 30 or so basic recipes we started with we now produce around 230 different flavours with many being our own creation and unique to ourselves. In view of all the above I was disappointed to read the one or two less favourable reviews and I can only reiterate that we do try our very best. If, has someone commented they came late one afternoon when we were closing and could not sit in please consider that as food producers we have extremely strict hygiene regulations to comply with and all our equipment requires regular dismantling for thorough cleaning. The ice cream we produce is as far as a handmade product can be, a constant, and it would seem that overwhelmingly people agree that it is good! Once again thanks to everyone who takes time to review us we take all your comments seriously, this is not just my job its my life! I must at this point thank my wonderful staff and my loyal customers without which I simply wouldnt be able to do it so one huge big THANK YOU!! Regards Dawn x
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