Proud Camden

8 Reviews on “Proud Camden”

• Kingy

  Good venue for a night out – has some themed nights and a good sound system. Is located within Camden Lock and the Stables. Pay to get in on Fridays and Saturdays and drinks are averagely priced. Outdoor area in the day.

  July 22, 2015, 7:41 pm

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• Clive James

  Do not go here. It’s so bad that we left, after two hours, having not eaten but with smiles on our faces. It realty is wonderfully awful.

  October 1, 2011, 9:22 pm

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• SUSAN

  APPALLING SERVICE….. Our Proud Kitchen – Camden experience was also absolutely apalling.I bought the 3 course deal for 2 through Groupon as a birthday present for my boyfriend so was expecting it to be a pleasant evening.Firstly we were shown to our table and given the menus and then left. We then tried to order our drinks but had to get staff attention as they were not attentive at all. After being told the only white wine available on this evening was the house or bottles which were 32+, we then ordered a bottle of rose.The bottle was brought to our table but was warm so I asked for a cold bottle, the waitress looking bewilded, walked away and never came back.I had to track her down after some time to ask where our wine was, she told me she had put a few bottles in the fridge to cool them.She finally brought the ‘slightly’ chilled bottle of wine, without glasses… She then took so long to get the glasses that my boyfriend went to the bar to get them himself.What restaurant runs out of wine on a friday night nor has enough cold bottles of wine is beyond me…Our food order was taken as soon as we sat down and we were told we must order all 3 courses now to save time.Our entre came promptly, we ordered the beetroot & goats cheese salad, there was only a small piece of cheese, a 1/4 beetroot & dirt in the salad, this wasn’t so great.We then waited for our main which took 45mins-1hr, after asking a waitress where our food was, she asked if she could take our order, none of the staff had any idea of what they nor each other were doing.There seemed to be no management instructing the staff or giving them any direction as to what they should be doing or how they should be serving the customers.Once our main came, it was ok / mediocre, nothing to rave about.We then asked the waitress for a drinks menu so we could order more drinks, she ran around trying to find what seemed to be the only drinks menu in the restaurant…Once we received the drinks menu, she never actually came back to take our order, so yet again we went to the bar ourself to order.The wait for the dessert was also never ending, by this time we were quite frustrated as the entire evening’s service was appalling and no one seemed to care.I asked a different waitress what was going on, we had been in the restaurant for over 2 hours and still waiting for dessert.She apologised profusly and said the service on this particular evening was horrendous she agreed & that all of the staff were new and had no idea what they were doing.We finally received our dessert which was very average.We then asked for the bill, thankfully they didn’t have the audacity to try to charge us service as I wouldn’t have paid it anyhow.Today I emailed Proud to make them aware of the situation in order for them to take it on board and improve in future and make the necessary changes to ensure other people do not encounter such bad service but only to have abusive emails sent back to me implying I was lying or over exaggerating… Even then going to the extent of saying their restaurant did not need me as a customer anyway…So I feel I had to write this review to let everyone know what appalling, disgraceful service we received….. and perhaps to think twice before dining there!!

  June 8, 2011, 1:56 pm

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• Alex Proud

  In response to previous review. Hello in response to below comment:Much of this report is factually untrue as opposed to an opinion we disagree with. We were short staffed this night and two staff didn’t turn up. The service was not up to standards and she was immediately given for free a bottle of champagne to say sorry, as were most the guests. Also the food she did not like was immediately replaced for free with freshly cooked food. She did need an extra glass as she smashed hers in front of our manager to make a point. She has also been offered two free meals at any time she likes to say sorry. Lastly she tried to blackmail us into paying her compensation money to stop her posting this report. We did put on a bad night, but we said sorry and tried to resolve it.Thank you,Alex

  May 4, 2011, 3:00 pm

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• Sissy

  What a nightmare. I can only say that our dining experience was nothing for Proud to be Proud of, it was the WORST dining experience that we have ever experienced. First off the lady didn’t even know where to sit us and left us standing in the middle of the restaurant for a little bit, then she hastily stuck us on the end of a table with nothing laid out, no glasses no cutlery, such a bad welcome.She never even came to ask us for our drinks order we had to flag her downv and then my boyfriend secretly asked her for a bottle of Moet to surprise me as this meal was to mark a very important date for us, after about 15 – 20 minutes she walked passed and plonked a bottle of unopened Moet on our table with no ice bucket!!! We never said anything at this point and just put it down to highly untrained staff; we then had to flag her down again to take our food order. Our starter took ages to come out, and then our main took even longer to come, when it did my boyfriends fish was slightly warm on the outside and freezing like it had come out of a fridge on the inside, he feels it was cooked in the day and then put in the fridge and warmed up when needed only it wasn’t even hot, so we asked for it to be sent back and we received a replacement that my boyfriend never even ate as at this point as he was scared for his own health and well being eating re-heated fish we then had to flag someone down again and ask for our deserts, I also asked for an extra champagne glass and I was given a plastic one! Then a very drunk couple from the club wonders in and sits on our table and starts swigging from our champagne bottle and being annoying. By this point we just wanted to leave as did many of the other customers as everyone was complaining, we mentioned we wanted a refund as the whole experience from beginning to end was disgraceful but we were promptly told we wouldn’t be getting one and to go ahead and write a bad review if we wanted too, this is not the way you deal with customers. We have and always do received better customer service in our local slug and lettuce and even in our local takeaway for that matter.

  May 1, 2011, 10:57 pm

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• Freybey

  GENIUS. Proud Camden is now officially the perfect place to go, be it day or night. The addition of the kitchen to the gallery/venue/bar means that there is now a trendy place to sit down and eat before watching a band or just hanging out the stables. A great place to go with friends, you can sit down to a delicious 3 course meal without putting a huge dent in your wallet! Even if you don’t usually head up that way, I would highly recommend you pay a visit to Proud Kitchen, it’s totally worth the trip.

  March 2, 2011, 4:51 pm

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• Reviewer1

  The Proud Kitchen is comfortable yet refined dining hidden away from the busy market! The lunch menu offers a varied, contemporary alternative to the ‘takeaway’ eateries of Camden. (although Proud do helpfully offer a take away option!) My two friends and I stayed well into the afternoon and even after our Mains, several desserts and coffees, we barely felt a dent in our wallets! A sure asset to Proud Camden

  February 17, 2011, 6:37 pm

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