Saikei – Holiday Inn Express

6 Reviews on “Saikei – Holiday Inn Express”

• Zaha Bidha

  Food and service is absolutely awful. Wouldn’t recommend eating here. The staff are patronising, rude and service is slow. They brought us the wrong food and then didn’t give us all the food we originally ordered. The staff chats amongst themselves and there is no customer care. This restaurant is not even mediocre. It was awful. The food was bad. It looked like leftovers and there was no care in how it was presented. This is the last time we will go there.

  January 19, 2020, 1:20 am

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• Christine Tavares

  This has to be the worst restaurant that I have been too in the world. The surprising thing is that it is inside a Holiday Inn Hotel. I took my aunt with me as we were watching a concert at the O2 and thought to take her somewhere nicer than the restaurants in o2. The service was slow but I would like to strongly complain about the appalling service from the waitress who served us. Firstly, she was very rude when she was taking our orders. She came back after 30 mins when all our food were served and tried to take our dishes awaY while we were still eating them. She did not think to ask us if we have finished. When we asked her if we could pack them away as we ordered too much food. She just came back with some containers and DUMP them on our table. I was the customer on the 13th october who refused to pay any service. You would think that a manager would come round to check why but they were just too busy talking to each other as there were hardly any people in the restaurant. If you want really want bad service, then go to this restaurant. I would NEVER recommend this restaurant to anyone and would hope someone from Holiday Inn Express will look into this.

  January 17, 2020, 5:48 pm

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• Camilla Yahaya

  We were made to pay for our food and SERVICE CHARGE before we got it. We were told that the food would not be cooked if we didn’t pay for it all first. My friend then found a rubber band in the lobster, when he complained, he was asked if he had put it there himself. The food was also late. We stayed because it was a birthday booking and did not want to kill the night for our friend. Reporting this establishment.

  February 21, 2019, 3:26 am

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• Vi Vian Woo

  Sai Kei Restaurant, North Greenwich In my experience, the better dim sum places in London are mostly Hong Kong style. Sai Kei restaurant is one of them. This Chinese restaurant was recommended by another fellow foodie Malaysian who works in See Woo at Greenwich. It took us a while to go to Sai Kei because our ‘local’ dim sum restaurant, Yi Ban, was a family favourite and that was quite hard to beat. So, the style at Sai Kei is, you collect a ticket number upon arrival and wait. There are two queues for this; small groups for up to 4 people and big groups for 5 or more people. The queue for big groups generally moves faster. There were only 3 of us so joining the the small groups queue, we waited well over half an hour until we got a table. I am not complaining but every time a number was called we were longing hopefully that it would be us. When it did, it turned out to be a late lunch. Definitely hungry!Walking quickly with springs in our steps (I wonder if, in the eyes of others, we looked as though we were running) we did not waste any time to order. Chinese tea and congee first! Still it was out first time here so we had to spend a little more time to study the menu going through the list of steamed, fried, noodles, desserts, cheung funs, specialities and chef’s picks. I do initially judge dim sum places by the variety that the restaurant serves. Chicken feet, jellyfish, duck claws, chicken claws all sound pretty authentic but squid in satay sauce suggest that they felt a need to compromise. Still, as it is I find it pretty good and ticks on dim sum sheet done, the food came pretty quickly. preserved egg pork congee 5.10 Steaming hot bowl of porridge to calm the hungry tummy first. The congee was good consistency, thickness was so smooth that it was as though drinking a thick soup. It had chicken strips instead of pork, as described on menu, but otherwise delicious!After the ordering and had my first bowl of congee, I felt I could let the atmosphere soak in. Many locals, families, Cantonese speaking people. Ah…felt like Chinatown, with better service. More good news is that Sai Kei is opene for dim sum during week days too. So, hopefully there is not such a long wait! I am looking forward to trying out the Sai Kei a la carte menu after my dim sum experience. Parking is free if you dine in Sai Kei. Give your car registration number when you collect your ticket for the dim sum queue. But, don’t worry if you forget because there is a big bright sign. It’s quite impossible to miss. A unanimous vote for Sai Kei as our new family favourite restaurant. It is difficult to say if it could beat Yi Ban. I think we need an up-to-date visit soon to make the comparison. vi-vian.com

  October 20, 2016, 6:12 pm

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• Yummy Jubbly

  Not the best dim sum but the closest from home. Usually visit whenever we are craving for dim sum, best time to go in the morning or early afternoon when the food is still hot and fresh. Otherwise the dim sum might be over steamed or deep fried might be lukewarm. Must try their egg tart! yummyjubbly.com

  April 16, 2016, 11:47 pm

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• Why Waste Annual Leave?

  I’m not a believer in the notion that every meal and mouthful has to be some kind of life-altering experience with fancy presentation and fusion flavours. Sometimes (actually often), I finish work late, my hubby does too and frankly, all we want to do is get in our car, drive somewhere we can park, not have to worry about restaurant bookings and reach somewhere we know will have decent, hearty, cheap food that won’t disappoint on taste. Saikei is just that. We have been several times to this Greenwich Chinese restaurant, located in the grounds of the Holiday Inn Hotel and the fact we always return proves that for this purpose, it serves our needs well.This was a bit of a last minute trip (the fridge was empty and we were feeling the post Christma blues). To start, we shared a quarter portion of crispy duck. It needs to be flavoursome (tick), crispy (tick) and with all the accompaniments that one expects with enough quantitiy to share between us (tick). That in itself had left us quite full so we should have ordered less for main but we always make the same mistake when we come here. It’s just as well that this is the kind of informal place where they are more than happy to give you a takeaway box.That was dinner sorted then for the next day. We kept it simple with egg fried rice and a portion of salt and pepper baked prawns as well as a portion of chicken chow mein. Not the most boundary-breaking dishes I’ve ever ordered but after a very long day at work, boy did it hit the spot.The interior is quite large compared to many other Chinese restaurants I have visited and you can park on site. The service is polite but not overly intrusive. Will I be back? I absolutely will. As far as hearty and un-pretentious Chinese restaurants go, this is one of the better ones in the Greenwich area and you’ll find all the classic favourites and very fair prices. whywasteannualleave.com

  April 2, 2015, 3:50 pm

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