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Service was appalling when food arrived much later than the recommended wait time. The food arrived two hours after the order was placed. I was told i…
Bec M
Full Garden
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Full Garden serves Chinese and Cantonese. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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1 Reviews on “Full Garden”
Service was appalling when food arrived much later than the recommended wait time. The food arrived two hours after the order was placed. I was told it would take an hour and half at the very latest. When I called to ask for a reduction in cost because of the delay, the manager offered just a pound off. They never apologised and said that it was because of black Friday, compared themselves to Amazon and said that I wouldn’t complain to Amazon. Quite frankly, I’ve never had a problem with delivery times on Amazon. I appreciate that restaurants can be busy on a Friday evening, but we had turned down other restaurants based on honest wait times and this ended up taking longer. I would never order from them again. The delivery driver was lovely, but had been told to deliver our food last despite being a 5 minute drive from the restaurant. Utterly disappointing. The food was fine, but not hot and fairly unremarkable.