Frankie & Benny’s

4 Reviews on “Frankie & Benny’s”

• Pete Maltby

  I visited with 5 work colleagues this morning when given the bill we asked to pay separately, Waiter told us we couldnt? We insisted and were then told it was 5.20 each, the other lads in front of me duly paid their 5.20 and headed off to the van as we were late from our break time as it took a long time to get our bill. I was last in line and gave the waiter a 10 note for my share (expecting 4.80 change) he then told me the bill was short as divided it wrong and I would have to pay MORE than 10 (for a 5.20 breakfast!!) as they had now left. Obviously I refused and said I wanted my change! He refused! So I had no choice other than to pay due to the time and walked off stating I would complain about this and asked how was it my fault and out of order that I was being overcharged almost double for my 5 meal?The next minute the waiter (Scott I assume is name from receipt) followed me down the stairs threatening to call security unless I pay even more! I said go ahead and you can explain to them why you have charged me 10 for a 5 breakfast and refused to give me my change! When I got back to the van and told my colleagues, two of the lads went back to pay the extra pound or so he miscalculated, at which time they were were apprehended by security which is shameful and ridiculous. Even when they gave the waiter the extra cash he was disrespectful to them even thought they had done nothing wrong!The security guard then came back to me at the vans and threatened to detain me for non-payment! To which I explained him I had in fact paid nearly twice what I should have and the lads had paid what was asked for!!! He agreed that your waiter had acted in a terrible attitude and apologized for embarrassing us I think the waiter should be made to do the same?

  October 29, 2016, 5:22 pm

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• Bharani Kumar Duraisamy

  This is a review for the outlet in valley centertainment.The place was too noisy for my liking, especially the ultra loud happy birthday songs played by the management.The vegetarian main courses were just alright, nothing special about them.

  July 19, 2015, 12:28 pm

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• Michelle Mellor

  Very nice. The one at meadowhall is a lot nicer though. Better service and food.

  April 26, 2010, 12:59 am

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• Andrew F

  Very average food at best! Often poor and overpriced for the quality. Not been back after I had to complain about my food. The waitress laughed at my comments. The manager did offer to discount bill by 50%, too little to late

  April 20, 2010, 10:58 pm

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