Latest Reviews
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I went last Saturday to have a late lunch in the early afternoon. The restaurant was relatively empty with only few customers. I ordered chicken pad t…
Xigua14
Red Thai
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Horrible service. Great venue too bad it won't last long! Worst bartender ever. Reneged on substituting happy hour beer special when it was their tap …
Pass1
Red Thai
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Doubt I'll return. Visited for a much-touted happy hour. My party sat at the bar and received surly to indifferent service. Then when we were ready to…
BF Harms
Red Thai
About
Red Thai is open for Casual Dining. Red Thai serves Asian and Thai dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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6 Reviews on “Red Thai”
I went last Saturday to have a late lunch in the early afternoon. The restaurant was relatively empty with only few customers. I ordered chicken pad thai and the meal did not resemble typical pad thai I usually got from other thai restaurants. It was watery and disgusting. On top of that the chicken was not thoroughly cooked and I have the proof (PICTURE). I told the server that I can’t eat this because the chicken was not cooked. He then asked if I wanted to order something else and I decided to have the same meal my husband ordered beef basil. I made a bad choice, I should have sampled prior ordering! The meal was as bad as the chicken pad thai. It was salty and beef was hard to chew on. I was utterly disappointed. I do not blame the workers but I blame the management. They do not provide enough training for the cook to ensure food quality and SAFETY (HELLO UNDERCOOKED CHICKEN). What really irritates me the most I was charged for UNDERCOOKED chicken pad thai (my husband should have reviewed the bill before make a payment). I disputed the bill which then the server refunded our money and made us make another payment with the correct check.The server did apologize but I did not feel like it was a genuine apology. There were tons of ‘hiccups’ and ‘surprises’ dining in this place. Servers are the nerve center of the business and they should be more attentive to customers’ needs, be more observant and deliver a genuine care. Again this is management problem. Management should have trained its workers to meet with the standard of exceptional quality of customer service. I will not return until you fix the system in your restaurant!
Horrible service. Great venue too bad it won’t last long! Worst bartender ever. Reneged on substituting happy hour beer special when it was their tap that was broken. When it got fixed they said I had to take the original beer or pay full price when it was their machine that was broken! We asked for the manager and she refused to speak to us. We were a large group, all dis-satisfied…we won’t be back and we’re spreading the word!
Doubt I’ll return. Visited for a much-touted happy hour. My party sat at the bar and received surly to indifferent service. Then when we were ready to leave, we were informed that they don’t offer separate checks. I question how a modern, iPad-based POS system isn’t capable of separating checks. Too bad their policy of customer indifference will never be overcome by the good food.
Worst bartender and manager ever!!!. Tap problem, gave me a different beer at happy hour price. When they fixed it, they said they couldn’t honor the happy price on the substituted beer? They frequently forgot drinks, mixed up drinks, etc… Then at the end of the evening, they said their policy was only one check per group. We refused as we were mixed company for happy hour. They refused to separate the ticket. The manager apparently told the bartender no. When we asked to see her, she would not speak with us. We gracefully paid the check almost tipless and left…
Elizabeth D. The last time we were there we had a pleasant experience, although we did have to wait longer than usual for our order. Staff is friendly, ambiance is trendy and great menu. We plan to try it again with a group of friends to see if order time improves.
Long wait, waited over 30 minutes for my food and was managed after being told that they had printer issues. People that came after me got food…..hmmm printer worked for them.Very shirt staffed and unorganized .Manager came over, handled the problem professionally .Food was good, well presented. Could be spicier but that’s just taste, but we were not asked.Overall, good food, great atmosphere, need staff.21 Sep, 2014Long wait, waited over 30 minutes for my food and was managed alobgcthexway by being told that they had printer issues. People that came after me got food…..hmmm printer worked for them.Very shirt staffed and unorganized