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Good food bad service. My credit card number was taken and used on websites and I'm positive it was taken from Paul Martins... I called and spoke to t…
Food Critic
Paul Martin’s American Grill
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Service was bad. The manager did a terrible job fixing the issues. Plus my credit card number got stolen twice from that place. I would never return.…
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Recommend for someone wanting a generous portion of beef at a great price with salad and a dessert that can easily be shared.07 Apr, 2015Sauce was per…
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Paul Martin's American Grill is open for Casual Dining. Paul Martin's American Grill serves American, Steak, Seafood and Desserts dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Paul Martin’s American Grill”
Recommend for someone wanting a generous portion of beef at a great price with salad and a dessert that can easily be shared.07 Apr, 2015Sauce was perfect combination for very tender and sliced cut of beef. Portion reasonable for someone wanting to not overdue it.07 Apr, 2015Nice presentation. Cooked just right. Delicious.
Jury Still Out. Dined with five others and it was my first visit. I started with a lemon drop martini and requested they mottle mint in it (the only way to have a lemon drop) and they prepared it as I requested. The wine list seems vastly overpriced. I then had the Bibb lettuce salad with blue cheese and candied walnuts and it was very good. However its hard to mess this one up. I moved on to the beef short ribs with horseradish mashed potatoes. This was excellent, very tender, and not too fatty. All of the other diners enjoyed their meals which included the blackened ribeye and the steak salad. Negatives? The tables are packed into the dining space which means there is not much elbow room and of course the noise (as others noted) is loud. Though the service was friendly, after the salad course the bus person took the knife and fork off the plate, totally dirty , and put it on the table. This is a BIG no no for me. A restaurant of this caliber (or price) should clear after each course. The parking out front is borderline chaos as they share a very small valet area with other establishments. The prices here are generally expensive in my opinion. Pluses- The staff is very friendly and attentive. Our waiter Trent was extremely efficient and pleasant. The manager came around twice during the meal to make sure everything was going well. Upon arrival we were warmly greeted and promptly seated. I want to return for their dinner specials to give them a try, which include fried chicken one night and prime rib another.
I Might As Well Have Eaten at Red Lobster…. I received a coupon offering their $39 lobster dinner for $25 and decided to take advantage of it this evening. The reception was friendly, and I was quickly seated at the table of my choice. It only took a few minutes for my server to arrive. I ordered some wine from the happy hour menu, and when I indicated that I was going to have the lobster dinner, he explained my first course options (soup, or a salad of mixed greens and tomatoes) and that the lobster tail was accompanied by sauted green beans. I ordered the salad as my first course.The salad came out fairly quickly. The greens were fresh and the tomatoes tasty, but the salad seemed to be dressed only with some sort of oil. Not much for flavor, so added salt had to do. My server didn’t come back by and I was hungry so I ate it as it was. I enjoyed the bread and salted butter I had been brought.When the server noticed that my salad plate had been pushed aside, he came and removed it and indicated that my lobster should only be a few minutes.Well, the minutes stretched out a bit, but as the restaurant was filling up, I figured that the kitchen must be getting busy. After more than just a few minutes (although I acknowledge that I didn’t note the actual time) I was presented with my lobster and green beans. Of course, it didn’t look like the picture on the $25 coupon I had brought with me, and at a glance, it appeared over cooked. I decided I could be wrong. Cutting through the end of the lobster to separate it from its shell confirmed that my initial assessment that it was over cooked was correct. The lobster tail was pretty small, tough, barely warn, and really (really) salty – but since the server never returned to see if I was happy with my food, and I was really hungry, I worked my way through it, aided by my wine and another piece of bread. I did eat several of the green beans, but they were tough, and also on the salty side so I gave up on them.My server did not return after delivering my food to me until several minutes after I had pushed my plate full of green beans to the side. At no point had returned to ask how my food was, nor did he ask when he took away my plate. He offered dessert, but I asked for my check, paid, and left with no intention of EVER returning.OK, could I have made a fuss and requested that the meal be removed from my check, but because I was hungry, I had in fact eaten it. But I left determined that when I got home I would post a review. I don’t like making a fuss in restaurants, or send things back to be redone – I just vote with my feet. If, on a Friday evening, Paul Martin’s kitchen thought it was ok to send that over cooked lobster tail out to me, and if it didn’t appear over cooked to the server, there are other issues. Perhaps the servers don’t come back to see if you are happy with your food, and don’t ask at the end of the meal how your dining experience was, for a reason. They don’t want you to tell them what they already know. See no evil, hear no evil, speak no evil. It doesn’t make for a good dining experience.After a bad first experience,this is one of those restaurants I won’t visit again – with or without a coupon. This was their experience to get someone new in and WOW them. Well, wow, I can’t believe it was so bad.12 Oct, 2014I Might As Well Have Eaten At Red Lobster. I received a coupon offering their $39 lobster dinner for $25 and decided to take advantage of it this evening. The reception was friendly, and I was quickly seated at the table of my choice. It only took a few minutes for my server to arrive. I ordered some wine from the happy hour menu, and when I indicated that I was going to have the lobster dinner, he explained my first course options (soup, or a salad of mixed greens and tomatoes) and that the lobster tail was accompanied by sauted green beans. I ordered the salad as my first course.The salad came out fairly quickly. The greens were fresh and the tomatoes tasty, but the salad seemed to be dressed only with some sort of oil. Not much for flavor, so added salt had to do. My server didn’t come back by and I was hungry so I ate it as it was. I enjoyed the bread and salted butter I had been brought.When the server noticed that my salad plate had been pushed aside, he came and removed it and indicated that my lobster should only be a few minutes.Well, the minutes stretched out a bit, but as the restaurant was filling up, I figured that the kitchen must be getting busy. After more than just a few minutes (although I acknowledge that I didn’t note the actual time) I was presented with my lobster and green beans. Of course, it didn’t look like the picture on the $25 coupon I had brought with me, and at a glance, it appeared over cooked. I decided I could be wrong. Cutting through the end of the lobster to separate it from its shell confirmed that my initial assessment that it was over cooked was correct. The lobster tail was pretty small, tough, barely warn, and really (really) salty – but since the server never returned to see if I was happy with my food, and I was really hungry, I worked my way through it, aided by my wine and another piece of bread. I did eat several of the green beans, but they were tough, and also on the salty side so I gave up on them.My server did not return after delivering my food to me until several minutes after I had pushed my plate full of green beans to the side. At no point had returned to ask how my food was, nor did he ask when he took away my plate. He offered dessert, but I asked for my check, paid, and left with no intention of EVER returning.OK, could I have made a fuss and requested that the meal be removed from my check, but because I was hungry, I had in fact eaten it. But I left determined that when I got home I would post a review. I don’t like making a fuss in restaurants, or send things back to be redone – I just vote with my feet. If, on a Friday evening, Paul Martin’s kitchen thought it was ok to send that over cooked lobster tail out to me, and if it didn’t appear over cooked to the server, there are other issues. Perhaps the servers don’t come back to see if you are happy with your food, and don’t ask at the end of the meal how your dining experience was, for a reason. They don’t want you to tell them what they already know. See no evil, hear no evil, speak no evil. It doesn’t make for a good dining experience.After a bad first experience,this is one of those restaurants I won’t visit again – with or without a coupon. This was their experience to get someone new in and WOW them. Well, wow, I can’t believe it was so bad.
I Might As Well Have Eaten At Red Lobster. I received a coupon offering their $39 lobster dinner for $25 and decided to take advantage of it this evening. The reception was friendly, and I was quickly seated at the table of my choice. It only took a few minutes for my server to arrive. I ordered some wine from the happy hour menu, and when I indicated that I was going to have the lobster dinner, he explained my first course options (soup, or a salad of mixed greens and tomatoes) and that the lobster tail was accompanied by sauted green beans. I ordered the salad as my first course.The salad came out fairly quickly. The greens were fresh and the tomatoes tasty, but the salad seemed to be dressed only with some sort of oil. Not much for flavor, so added salt had to do. My server didn’t come back by and I was hungry so I ate it as it was. I enjoyed the bread and salted butter I had been brought.When the server noticed that my salad plate had been pushed aside, he came and removed it and indicated that my lobster should only be a few minutes.Well, the minutes stretched out a bit, but as the restaurant was filling up, I figured that the kitchen must be getting busy. After more than just a few minutes (although I acknowledge that I didn’t note the actual time) I was presented with my lobster and green beans. Of course, it didn’t look like the picture on the $25 coupon I had brought with me, and at a glance, it appeared over cooked. I decided I could be wrong. Cutting through the end of the lobster to separate it from its shell confirmed that my initial assessment that it was over cooked was correct. The lobster tail was pretty small, tough, barely warn, and really (really) salty – but since the server never returned to see if I was happy with my food, and I was really hungry, I worked my way through it, aided by my wine and another piece of bread. I did eat several of the green beans, but they were tough, and also on the salty side so I gave up on them.My server did not return after delivering my food to me until several minutes after I had pushed my plate full of green beans to the side. At no point had returned to ask how my food was, nor did he ask when he took away my plate. He offered dessert, but I asked for my check, paid, and left with no intention of EVER returning.OK, could I have made a fuss and requested that the meal be removed from my check, but because I was hungry, I had in fact eaten it. But I left determined that when I got home I would post a review. I don’t like making a fuss in restaurants, or send things back to be redone – I just vote with my feet. If, on a Friday evening, Paul Martin’s kitchen thought it was ok to send that over cooked lobster tail out to me, and if it didn’t appear over cooked to the server, there are other issues. Perhaps the servers don’t come back to see if you are happy with your food, and don’t ask at the end of the meal how your dining experience was, for a reason. They don’t want you to tell them what they already know. See no evil, hear no evil, speak no evil. It doesn’t make for a good dining experience.After a bad first experience,this is one of those restaurants I won’t visit again – with or without a coupon. This was their experience to get someone new in and WOW them. Well, wow, I can’t believe it was so bad.
Pricey very good food. 4 of us had great dinner on patio. 2 steaks, pasta and fish. apps good dessert just ok. service average. definitely a hangout for the sscottsdale pretty people
Very pricy for most middle class diners, but it was a fabulous experience all around. Try the beef short rib. Amazing!
Won’t go back. 5 on food quality….I had steak Cobb salad…meat tough,salad un impressive. Very noisy, could not carry on a conversation…..prices were competitive, but as a whole not a good experience