Hot Tamale’s
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I have been to this establishment before and had a not so good experience. Due to this I had not been there in a while but I decided to give it anothe…
Stacy Star
Hot Tamale’s
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Hot Tamale's serves Mexican. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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1 Reviews on “Hot Tamale’s”
I have been to this establishment before and had a not so good experience. Due to this I had not been there in a while but I decided to give it another chance on a beautiful Sunday afternoon. Upon entering my friend and I were not greeted or even acknowledged as people went by us. It took a solid 5 minutes for them to acknowledge our presence and seat us. We were then seated in the back of the restaurant away from everyone else where there is limited lighting and it was freezing. From there it took ten minutes for our server to come over and instead of asking if we would like beverages she gave us salsa and chips and briskly left without a word. Just from what has happened thus far we should have left but hey I like to give people a chance. Several minutes later our server returned and asked us what we would like to drink. Since we were afraid she would not be back for some time again we decided to put our orders in at that time as well. Thank goodness we did because we did not receive our food for some time. A few moments later our waitress dropped off our side order of not so fresh guacamole in which we had to send back. Not too long after the same waitress complained about having to serve us right in front of us. Time went by slowly as we waited for our meal in which a gentleman dropped off our one to go meal in which we requested to be made after we had finished our own meal. Mean while our own meals hadn’t even shown up yet. We finally receive our meals and there are numerous things missing from the order in which we have to find the waitress in order to correct. My friend had also asked for a refill as the dishes were being put out and once that happened no one came back to check on us. During this time two gentleman had been seated next to us in which the waitress and hostess had both checked on and had neglected us entirely. I can’t possibly go over everything that had gone horribly wrong with this experience but the worst part is when I went to the manager at the end of it all he did nothing to address it. I will NEVER step into this facility again. It was absolutely the most horrible customer service I have ever been subjected to.