Mi Ranchito

3 Reviews on “Mi Ranchito”

• Meli

  The food is great and I’m a very frequent customer, I’ve recommended this place to a lot of my friends and they are all now frequent customers as well. However, their customer service is terrible. They consistently forget items when they deliver. I called yesterday to place an order and they forgot the 2L soda I ordered. I figured I would tell them next time. I called today to place another order, and I told them about the soda they forgot yesterday, they were very nasty about it and told me that next time I should tell them the same day and they’re letting me slide this time. Well, the order arrives and again they made a mistake, I get a 20oz soda instead of the 2L I ordered. I called again to let them know of their mistake and this woman starts screaming and saying that they don’t have any large sodas and that it was my mistake for not calling yesterday and being very rude. I told her that this is basic customer service and that this doesn’t have to be an ordeal and I am a very loyal customer, she continued to be nasty so I told her I would not be going back there. They really need to step up their customer service bc they will continue to lose clientele.

  May 2, 2015, 7:42 pm

  Log in to Reply
• Needgeneralhelp

  Customer Service is awful. The food is good not great but good, but the people that work there are so rude (not all of them but most of them) specially the relatives to the owner. so not going back.

  January 17, 2015, 8:03 pm

  Log in to Reply
• Leoneliza

  This good food…but really bad service I wait almost 2 hour for my delivery.

  November 17, 2014, 12:26 am

  Log in to Reply