Latest Reviews
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Long wait even with about a third of the tables empty. Service was impersonal. Some disconnect between what server said and what the kitchen delivered…
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BJ's is a great place when everyone can't agree on what they want to eat. Great for large parties and all the booths are large. Their deep dish pizza,…
Jazmin
BJ’s Restaurant & Brewhouse
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The food here is just okay but the service is horrible. Last time we went the waiter spilled a drink in my husband's lap. It was an accident, these ha…
Baldibanks
BJ’s Restaurant & Brewhouse
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BJ's Restaurant & Brewhouse serves American, Pizza and Bar Food. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “BJ’s Restaurant & Brewhouse”
The food here is just okay but the service is horrible. Last time we went the waiter spilled a drink in my husband’s lap. It was an accident, these happen. It took about 10 minutes for him to return to clean it up WITH BAR NAPKINS. We were told we couldn’t have new linen because those were wrapped around silverware. When the manager came over, finally, he brought us linens.This was the 4th time we had bad service there. No more.Previous bad experiences: Alpine martini was being advertised. Was brought an apple martini. Sent it back and the bartender had no idea what I was talking about. Had to send the menu to the bartender to get my drink.Asked for no cheese on my sandwich. Took 2 tries to get my order right.Ordered tea and it was brought right away. 30 mintues later we left money on the table for the drinks and left because no one came to take our order.We have had a few good experiences but the average food that obviously arrives frozen or in cans isn’t worth the chance that we will have TERRIBLE service.
My boyfriend and I have gotten take out from BJs quite often, but recently the quality and consistency just haven’t been there. They’ve left off items from the burgers and sandwiches on more than one occasion to the point where items I’ve had before and loved, were pretty much burnt bread with dry chicken, avocado, and bacon on it. I’m not sure if there have been changes in the past couple months, but they need to step up their game. I won’t be rushing to go back anytime soon.
The food is truly delicious and the customer service is amazing! Michael was so attentive and even packed our desert on ice so that the ice cream would not melt. This place is excellent.
I love this place. My wife and I eat at fine dining to dive bars. We are food snobs but this place is good for consistency and a great menu that has something for everyone. Never ever have had bad service and the beer is great. Food is good to great but I stick a lot with pizzas burgers and the deep dish lasagna which is awesome. We go once a week and it’s always been a enjoyable experience.
Good for what it is. Kind of a TGI Friday’s vibe, so if you go in with that mindset, you’ll be fine. Near the highway, so that’s how we found ’em. Decent beers, a pretty good burger, and a nice option of a house salad on the side for $2.95. Sometimes it is hard to find vegetables on the road. Service was OK…can’t complain like some reviewers, here — probably a factor of how busy they are. Way better than an Arby’s, so we counted it a win.
Ordered their ribeye, ceaser salad, thin sliced fries. The ribeye wasn’t right, it just wasn’t a succulent piece of meat. Ceaser salad was bland.
Just had lunch there for Valentines Day and was hoping for better. It all started when I called ahead to see if there was a wait, this was at 12:50PM. I was told there was no wait therefore we did not need to be put on the call ahead list. When we arrived at 1:10 we had to wait 15 minutes for a table. I realize 15 minutes is not a long wait but the should have been placing people on a call ahead list.When we were finally seated our waitress seemed very pleasant although she did not seem to know the menu very well and therefore, could not recommend much other than the pizza.We started with an order of the tortilla soup and corn fritters which both were very good. As for our main course my wife ordered the pork chops and I the jambalaya. My wifes food came out in a reasonable time, but mine took much longer. I told my wife to start without me, as her food was starting to get cold. When the waitress came by to see how we were enjoying our food she asked me where my jambalaya was and I had to look at her cross-eyed and tell her it had not come out yet. She apologized and went back into the kitchen to see where my order was. When my plate finally arrived my wife was done with her meal and I asked for a box for her left overs.As I am halfway through my meal and still eating while my wife is sitting there waiting for me, our waitress comes by and asks me if I wanted a box for my meal as I am still eating. I told her no, because I was going to finish it. This made me feel like I was being rushed out the door to free up the table. At that time we ordered a desert to take home, since we kind of got the feel of how long things would take remember I am only half way through my main course and was already ordering dessert.The next time the waitress came to our table she brought our check and took my empty plate, this was at 2:48pm and our dessert has not come out yet. Next I am overhearing the manager at the table next to us apologizing for the poor service and the patrons advising him that they just arrived and there had no problem at all. Then he realizes he is at the wrong table. When he comes to us and apologizes he had the nerve to say he had wished the waitress hadnt already processed our check because he would have bought our dessert. A little too late if you ask me. Anyways after he left we started to think about taking them up on a free dessert to bring to our neighbors who were nice enough to watch them while we could have a nice Valentines Day lunch together. We asked the waitress and they if this was possible which they had no problem with it and placed the order, it is now 3:00pm. 3:10 no dessert, 3:20 no dessert, 3:30 no dessert. Finally I got up from the table at 3:35 and the waitress was bringing out the dessert. She again apologized and asked that we give them another try in the future. I responded by saying it would be a while before we came back. So in conclusion:Ambiance: NiceService: Sucks (hopefully it will get better)Food: Mediocre (A step below Mikes American Grill)Management: Sucked (should have picked up our check and been much more involved)