Latest Reviews
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Cheesecake Factory is always a classic. Big plates at a fair price. I usually get the pasta da Vinci when I come here. This place never disappoints. B…
Ansel Diama
The Cheesecake Factory
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Kenny the manager or whatever he is to this location is a unprofessional asset to the company , he wanted to argue with my mom about how a dish was ma…
Gibbz904
The Cheesecake Factory
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my wife and I just left the Cheesecake Factory thats located at 10260 midtown parkway Jacksonville Florida. we both ordered alcohol beverages, as my w…
Skye Kelley
The Cheesecake Factory
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The Cheesecake Factory serves American and Seafood. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “The Cheesecake Factory”
my wife and I just left the Cheesecake Factory thats located at 10260 midtown parkway Jacksonville Florida. we both ordered alcohol beverages, as my wife orders a mai Thai. It was very good at first but when she got to the middle of the drink it was very unbearable and she had me take a sip. it took everything in me to not spit it out on the table. I asked the server if she could take the drink back because my wife wasn’t satisfied. so the the server went to take it back and came back out to see what was so bad about it. while she was inside she told the manage, Kenny, that she didn’t like the drink and he came outside to talk to her about it. and asked what was wrong with the drink, proceeded to say that my wife asked him to take it off the bill, which she never said. and then he said that he can’t because it was more than half way gone, which it wasn’t. and she looked at him saying I never said that, all I wanted was it to be taken back. he said that he will take it off anyways, while he was giving her attitude. so she wanted to leave as we didn’t finish our food because he was very rude to her. as he was leaving she asked if we can get to go boxes and as he was walking back in he said under his breath that he isn’t going to bring us boxes that he will get someone else to do it because he said that he felt very uncomfortable.as he approached us in the beginning not asking about our food, I could tell that he already started off on the wrong foot, he was being judgmental to us before the situation occurred because I took my wife out for dinner, which might I add I am also a woman and in a bi-racial relationship. his customer service skills were very poor. on our way home my wife decided to call them and asked to speak to him again. so she could understand what he said to her as he was walking away. and he responded with I felt very uncomfortable, as he interrupted her. and then he said that I am not staying on this phone to argue with you and then he hung up on her.I will never be eating there again. besides the issues that I stated above my wife asked for her burger medium well and it came out well done.
Amazing Place… recommended by a friend… went with an awsome host… enjoyed American FoodAmazing exterior as well as interiors Would love to visit again some day
I absolutely love this place, this is the second location I’ve been to the other being the Orlando location. The cheesecake here is to die for! All the food is spot on perfection.
This Cheesecake Factory doesn’t accept reservations just because people don’t show up and half the time when the have people waiting in line they walk out. The menu is MASSIVE. You’ll like at least one thing in the is restaurant, I guarantee it. Get the cheesecake!!! Best cheesecake. ‘Nough said. Seriously, get cheesecake. By the way the food is really good, too.
The food here was good, consistent with other locations I’ve visited of the Cheesecake Factory. However, the host staff seemed a bit ill-equipped to manage the large wait. The waiter was very sympathetic by the time we made it to the table, and ended up making the wait worth it.
Refills. Couldve told me that we were being charged 6$ a glass for pink lemonade on a hot summer day everytime she came around to fill out glass she charged us… didnt even ask just filled. left paying 20$ on lemonade
Worst meal ever!! Ordered the crab & artichoke dip small portion was charged full price. The bread with the dip was so hard you break a window . To top it off my cheesecake sucked big time. Never again!!