Phensri Thai

9 Reviews on “Phensri Thai”

• Kelly P

  6/11/16 – Worth the drive to NoFo!We arrived to find folks waiting for a table and when we were seated there was only one empty table left on a Saturday evening. Throughout our meal folks continued to arrive and had a short wait for a table as did at least three folks come and pickup takeout. The staff was friendly and helpful in deciding what to order. Water and Ice Tea refills did have to be requested, but were granted shortly after requested.We started out by trying the toast which was like french toast with pork spread on it and a side of the cucumber salad. They were both delicious. My only complaint was that our appetizer came out after the table next to us, yet was ordered before theirs. Minor annoyance, but noticed nonetheless.We tried the Pad Thai with Chicken and the Pineapple Curry with Beef. Both dishes were plentiful and flavorful. We had leftovers to bring home.For dessert we got the Fried Ice Cream and Thai Donuts. I was attempting to relive my memories of the Mexican restaurant Chi-Chi’s by ordering the fried ice cream, but it was not as good as I remembered. The Thai Donuts were good, but I don’t think I would get either dessert again.All in all worth the drive to North Fort Myers and I would return for another meal or takeout!

  September 14, 2016, 1:18 am

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• ST

  Great Food Dragged Down By (Mostly) Terrible Service.. We went to Phensri Thai last night for the first time with friends who were hesitant after a previous unpleasant experience.Another couple was waiting to be seated when we arrived so there was now a total of seven people in the vestibule. The place was obviously busy but for several minutes no one greeted us nor gave us any indication how long we would have to wait for a table. Eventually a pleasant enough hostess arrived, seated the first couple and told us we’d have a table shortly. A virtually silent young man with a Mohawk, and considerably less personality than Lurch from the Addam’s Family, took us to our table then left without a word. He obviously did not want to be there that night, if at all. The table was large enough for ten (two rectangular tables put together) and since there were only five of us the seating was somewhat awkward. Worse though was the table setting which consisted of five plates haphazardly tossed on the table and a fork and spoon also sloppily placed with no placemats and no napkins. We were not off to a promising start.Menus were brought fairly quickly by another silent employee and then we then waited a long time before the hostess returned to take our drink order. We told her we’d like two checks and she asked us to let our server know. Our drinks were brought fairly quickly but then had to wait a very long time before our server came. Unfortunately he took two orders before we could tell him we’d like two checks. That information did not go over well and, with obvious exasperation, he left, whited out the first two orders, and then returned to start again. Once the orders were taken we waited about fifteen minutes before a small bowl of very average fried noodles and a tiny take out container of watery sauce was delivered. We then waited another forty minutes for our food to arrive. In all that time no apologies were offered for the long wait, no more noodles were offered nor were we asked if we’d like additional glasses of wine as two out of three were empty. Eventually we flagged down a server and requested more noodles and wine.Finally food started to arrive with our rice being served by an extremely pleasant and outgoing woman (the owner we guessed/hoped) who, almost single handedly, saved our evening. She and the rest of the staff we’d encountered so far were so completely opposite that it was hard to believe they all worked at the same restaurant. Five different dishes, three at Thai spice level, were ordered and all were extremely well prepared with the Pad Thai and the duck possibly the best we’d ever had. Prices were reasonable, portions were generous, and the Thai spice level was pleasantly hot but not overpowering.As tables around us emptied the service started to improve considerably. A couple of servers we hadn’t encountered previously refilled our plates, took care of leftovers, and were considerably more cheerful and professional than we had become used to.In the end we all agreed that, while we’ll probably give Phensri Thai one more chance, it’s such a shame that a restaurant with such delicious, well prepared, food is being dragged down by a handful of employees who should probably be working in another industry.

  February 22, 2015, 2:00 pm

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