Pizza Time
Latest Reviews
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Great food. Horrible customer service. I recently reported a problem with their website, as it was not working. Their response was that I am inept and…
Anthony Acevedo
Pizza Time
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I have been going to Pizza Time for the last 28 yrs. Since they have changed ownership it has been mediocre at best. But as a loyal customer I have al…
Rhonda
Pizza Time
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Back to back bad experiences; won't be back. First time food took over an hour. 2nd time chicken parm was dry and hard; eggplant/portabello had no mus…
Bill Coffman
Pizza Time
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Pizza Time serves Pizza. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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9 Reviews on “Pizza Time”
Great food. Horrible customer service. I recently reported a problem with their website, as it was not working. Their response was that I am inept and not to order from them anymore. Really? No matter how good the food is, nobody should tolerate that abuse. These people are arrogant and don’t deserve to be in business. I have the e-mail if anybody would like to see.
I have been going to Pizza Time for the last 28 yrs. Since they have changed ownership it has been mediocre at best. But as a loyal customer I have always stuck with their restaurant. Well tonight is the last straw. I ordered a Sicilian Pizza for delivery. The girl at the other end of the phone put me on hold at least 3 times. When she finally took my order I said for delivery and she repeated my address. She said it would be 35 minutes, I thought it was a short time but what the heck. After 60 minutes I called them and asked where the pie was. They first couldn’t find my order and finally after 5 minutes they found it and said it was for pick up. I stated no it wasn’t and she gave me an argument. They said the pizza will be delivered in 10 minutes. I said I hope it won’t be cold. They said oh no we’ll put it back in the oven. Well guess what it came cold. I called the manager Joe, an extremely rude and nasty manager/owner. I told him I’ve been ordering from Pizza Time for 28yrs. He said what is your phone number. I gave it to him and he said oh no you’ve only ordered twice. I laughed and said you must be kidding. In any case what does how many times I ordered pizza from you? This time you made a major mistake I’m the customer and please rectify the bad quality pizza. I had 2 toppings added and let me tell you you had to use a magnifying glass to find the toppings. It cost me $26.00 for a cold tasteless awful pizza. The manager Joe pretty much said too bad, if you want your money back come get it and said don’t ever call them again. Then hung up! I used to recommend Pizza Time and have taken large groups and parties there, never again. Like I said since they changed owners the place has gone downhill drastically. Don’t waste you’re money on an overpriced bad pizza place. You’ll be sorry you did.