Friends Pizza

9 Reviews on “Friends Pizza”

• Robert Dallas

  Let me tell you something. I’ve seen everything there is to see at Friend’s pizza and if you saw how they kept their food, you would never eat there again. Occasionally they forget about raw chicken wings in the back sink that sometimes sit there for more than 24 hours until someone notifies the owner and they don’t want to take a loss on the whole bag of chicken so they re freeze and serve it to you! Yum! The Health Inspector nearly shut them down a few weeks back.

  August 23, 2017, 8:12 pm

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• Gary Fields

  We are great supporters of local mom and pop establishments and usually like to try to give them our business over corporate chains, so we decided to try Friends Pizza. This Place has horrible customer service! We ordered from them last Sunday night and after waiting for over an hour the driver delivered our order and we gave him a generous tip. Upon opening the order we realized that it was not our order. We promptly called the place and they said yes they knew, that the people who had our order had just called as well. Although being upset for the mixup I tried to be understanding until they told me that their solution was to send the driver back to pick up the other peoples order and deliver it to them and pick up ours and bring it back to us. First of all I pretty sure that that would be breaking some type of health code violations that they could probably be fined for if not shut down. When I told them that I was not comfortable with that, they said that they were not authorized to offer any compensation for the mix up and that the best that they could do was to remake my order and would have to wait another hour to receive. When I asked for a manager he simply handed the phone to his coworker who quite rudely repeated the same thing. I asked if she was a manager and she said that no, that there were no managers there and that I would have to call back during the day when the owners were there. The next day we made at least 4 different calls to speak with them, each time just being told that they were either busy or not there and we would need to call back another time. Upon explaining the situation to that person, he said that the only thing that he could do was to give us 15% off of our next order. A few days later I was driving by the establishment and decided to just stop in the make the owners aware of how badly the situation was handled. When the girl at the front finally asked if she could help me, I explained that I needed to speak with the Owner/Manager. She went to the guy making the pizzas and he wouldnt even look at me and just told the girl to find out what I wanted. I explained that it was about an incident that I wanted to make him aware of. He rudely just said that I would have to talk with someone else, who wouldnt be in for another week. He said that he was very busy and didnt have time for that. Come to find out he was one of the owners who was basically saying that I would need to come back in a week to speak with his wife, the other owner. I expressed my disappointment with their customer service and left. Obviously we will not be ordering from them in the future and will continue to discourage others from doing so as well. In our opinion Friends pizza was a huge disappointment and far from being customer friendly.

  December 24, 2016, 12:21 am

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