Way Beyond Bagels

10 Reviews on “Way Beyond Bagels”

• Jennifer Klaes

  No organization whatsoever! I waited 20 minutes after I ordered for them to tell me they forgot my order and sold out the bagel I ordered. Of course I just walked out. Talk about losing my appetite. Will never go back and will share this with all my friends.

  February 12, 2017, 9:10 pm

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• Suzy Koh

  Obsessed with their chicken salad, pastries, sandwiches, and breakfast sandwiches! Between 3-4 on certain things it’s buy a 1lb get .5lb for free

  September 21, 2015, 6:45 am

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• Mikey101a33446

  Worst experience of my life!!!. I have never been so offended by the way this stores so called manager treated me when I called them to clarify an overcharge by their website when I placed my first time order. Their own site states the bagel prices are .73 cents and you get 6 free with their bakers dozen special during their promotional hours making this an 18 bagel order. You also if you are a first time buyer and join their site get an additional 20% off this stated price. After placing my order I realized I was not receiving the correct amount so I simply called them up to fix this obvious error. The person who answered the phone in a condescending voice started telling me I was wrong, the bagel prices weren’t 73 cents but well over one dollar each and I was getting the correct price. I tried explaining this cannot be true as if anyone simple does the math, 13 bagels at 73 cents does not come out to 13 dollars after 20% discount and he got even more angry and started actually yelling at me over the phone. CAN YOU IMAGINE AN EMPLOYEE YELLING AT A CUSTOMER OVER A STORES ERROR TRYING TO BLAME THIS ON THE CUSTOMER??? I was so upset I hung up the phone. I called back a few minutes later to ask for the stores manager and that same rude obnoxious person answered the phone. I asked to speak to his manager and he said he was the manager and started yelling at me over the phone again. I told him to cancel my order and credit my credit card used to place said order and asked for his corporate office number so I could lodge a complaint against this store in how I was treated and overcharged and this self proclaimed manager stated there is NO corporate office. I cannot imagine that this is the top of the food chain and this is the top employee at this bagel joint as if this is as how they treat their customers trying to cheat, lie and than scream at them, there is definitely something very very wrong going on there and I would STRONGLY SUGGEST avoiding this establishment at all costs.30 Mar, 2015One of the rudest managers I have ever had the misfortune of speaking to after being overcharged for my order. I have never been so offended by the way this stores so called manager treated me when I called them to clarify an overcharge by their website when I placed my first time order. Their own site states the bagel prices are .73 cents and you get 6 free with their bakers dozen special during their promotional hours making this an 18 bagel order. You also if you are a first time buyer and join their site get an additional 20% off this stated price. After placing my order I realized I was not receiving the correct amount so I simply called them up to fix this obvious error. The person who answered the phone in a condescending voice started telling me I was wrong, the bagel prices weren’t 73 cents but well over one dollar each and I was getting the correct price. I tried explaining this cannot be true as if anyone simple does the math, 13 bagels at 73 cents does not come out to 13 dollars after 20% discount and he got even more angry and started actually yelling at me over the phone. CAN YOU IMAGINE AN EMPLOYEE YELLING AT A CUSTOMER OVER A STORES ERROR TRYING TO BLAME THIS ON THE CUSTOMER??? I was so upset I hung up the phone. I called back a few minutes later to ask for the stores manager and that same rude obnoxious person answered the phone. I asked to speak to his manager and he said he was the manager and started yelling at me over the phone again. I told him to cancel my order and credit my credit card used to place said order and asked for his corporate office number so I could lodge a complaint against this store in how I was treated and overcharged and this self proclaimed manager stated there is NO corporate office. I cannot imagine that this is the top of the food chain and this is the top employee at this bagel joint as if this is as how they treat their customers trying to cheat, lie and than scream at them, there is definitely something very very wrong going on there and I would STRONGLY SUGGEST avoiding this establishment at all costs.

  June 30, 2015, 1:33 pm

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