Stonemill Artisan Bakery & Desserts

2 Reviews on “Stonemill Artisan Bakery & Desserts”

• Kingof825

  Cheddar Scallion Scone. Very light fluffy and tasty!

  May 18, 2015, 3:46 pm

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• Onewishtwo

  Disappointing and frustrating. In the last weekHonestly I was very excited to find out a bakery opened in Wesley chapel, and I really wish I could have liked this bakery. My family and I always do custom cakes for our birthdays. This year for my mother’s birthday I decided to try out Stone mill Artisan Bakery. This turned out to be a mistake. Sadly, I never even got to the point of a finished cake. I found out this business is pretty unorganized. I went in order to first discuss a cake and was happy to hear that they could do it. I scheduled an appointment to come a few days later so we could go over things like price and the final details. The day of the appointment came and the weather was awful. It was like a typhoon outside, but keeping to my appointment. Straight after work I drove down to the bakery. (In the pouring rain and flooded streets) Only to find out when I get there that the owner didn’t even come in that day. Which wasn’t even the most frustrating part. The employee out front didn’t even seem to care that i came ..all the way down there just to find out no one could help me that day. Now I under stand that things happen a sick kid, car trouble, ect however having all my contact information a call should have been made. A little heads up would have been more then enough, a call, an email, or even a text. At that point it was either use this bakery or just buy a cake from publix. I chose that latter. Mostly because I was afraid that if I still gave this bakery my business they wouldn’t finish my cake on time or something would happen and they would be closed for the day I needed it. Now, this wasn’t just a one time problem. A some months prior to my mother’s birthday day, I tried to get a consultation for my little brothers birthday. Going in I was informed that the owner wasn’t there that day, but that they could write down my needs and information to give it to him the next day. Well a few days pass and I didn’t hear anything from the bakery. Luckily I decided to take my business elsewhere in time, and got my cake through another bakery. Almost a month later I get a phone call from the bakery, a month later, saying that he fired the girl who took the message and never received it. Which honestly just seemed like an excuse to me. Now to their case desserts. Their bakery is decently priced and their desserts are okay, some being pretty good. The gelato that they have is average. Its too bad their management is unorganized and not customer oriented. Now I’m not one to go out and post a bad review, but I feel that being there aren’t many this bakery, with it being so new, that someone going in should know my bad experience.

  January 14, 2015, 4:01 pm

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