Latest Reviews
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My first experience with this restaurant in person was not a favourable one. I came in with two friends and our 3 yr old girls for lunch yesterday. On…
Kim Fahmie
Bella Bella
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Amazing food, great prices and great service! The wild mushroom ravioli was delicious as well as the chicken parm. Will be back when Im in town again!…
Chris
Bella Bella
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Chicken parmesan and eggplant parmesan were not just overcooked, but burned. Quite noisy, unlike previous days when the restaurant had a cozy feel.…
Tree City Fine Dining
Bella Bella
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Bella Bella serves Italian. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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8 Reviews on “Bella Bella”
My first experience with this restaurant in person was not a favourable one. I came in with two friends and our 3 yr old girls for lunch yesterday. One of our girls is sensitive and tends to have meltdowns when she’s cranky (as do most children at this age tend to do). After our food came our little unicorn got upset and had a meltdown. After a few minutes I got up and took the little girl away from the table so mom could quickly eat and pay her check. I even went out onto the deck with her so she would stop disturbing the other guests. After she calmed down we came back in to our table. Of course kids being kids she had another meltdown. Meanwhile her mom is trying to pay her check and leave as quickly as possible while little miss is in full tantrum mood. To make a bad situation worse, the owner was very rude to the mother while she was trying to leave. I was not party to what was said, but it upset my friend enough that she couldn’t drive away until she had calmed down. As her friend I went back into the restaurant to express my concern over her treatment and to let them know that his actions were not the way to conduct business. I tried explaining several times that his reaction made everything worse and to apologize. He didn’t care that he made her feel worthless and cause her to have an anxiety attack in his parking lot, for this alone I will not return nor reccomend this place. I know in the heat of the moment tempers can flare especially if a kid is crying and making a scene, but if someone comes to you and expresses concerns with the way someone was treated perhaps it’s best to apologize to the wronged party, especially since you are a customer based business. In this instance a failure from ownership to provide caring service will result in three customers who’ll never patronize this establishment again.