Beach House

3 Reviews on “Beach House”

• Jami Burns Richards

  Throughout our wedding planning process, Amanda seemed great and loved all of the ideas that I had for the reception. I was very patient with them from the beginning, they were in the process of changing their wedding packages, and I had to wait and receive multiple quotes from them before they could give me anything final. There were a ton of errors in the process, but I was understanding that things happen. We ended up with the most expensive package they offered. I was the diy bride, made my own centerpieces and ideas for the children’s activity table. I was very thorough and detailed with Amanda, communicating mostly through email and on the phone. I’m very understanding of the fact that it can be hard to remember small details when you are planning so many events at once. I thought I was receiving top notch service and that Amanda was the best person I’d ever worked with.But, the day before the wedding, Amanda seemed very overwhelmed by the small box, and 6 centerpieces that we brought in. We needed to pay our final balance that day, but after she took our credit card, she realized THEY HAD MADE A MISTAKE ON OUR HEADCOUNT AND THAT WE OWED MORE MONEY. Instead of eating the $170 difference that any good company would do because it was their mistake, she wanted us to pay it. They eventually fixed it.But the problems didn’t stop there.It became obvious that Amanda did not remember much of our communication. They messed up the timing of the champagne, causing all of our guests to have to go to the bar the moment the reception started. They balled up our cotton candy into to tight balls (cotton candy is supposed to be loose). IT LOOKED AWFUL.Amanda seemed very overwhelmed, and in turn overwhelmed us. I received attitude from her throughout the evening, and dealt with sarcastic comments she made to my mother (who had no clue what was going on), on my wedding night. It truly hurt my feelings. I actually had to excuse myself to calm down after the fact.I wanted to wait for our cake and cupcakes and decorations after the reception was over, but the manager, Brian, pushed me out the door. I’ve never felt so insulted. Upon retrieval, the cake had a massive hand print on it from someone picking it up with their hand to put in the box and we only received 6 of the 25 cupcakes left. THEIR EMPLOYEES ATE OUR CUPCAKES. I knew something wasn’t right about him pushing me out the door and not letting me wait for my things. Two of my centerpieces were completely broken from being handled harshly. They were made from manzanita, which is one of the most durable trees. Yet, they still managed to break them. They had squished them into a small box, and when we pulled the trees out, they were just falling apart. I called Brian, highly upset with how disrespected I was, and received the worst attitude from him. No sincere apology, nothing. Its heartbreaking. You’d think when you spend thousands of dollars with a company, you deserve to be treated well. Not like this. They were just done and have no care that they damaged what we spent hours and hundreds of dollars making. We couldn’t even receive a sincere apology.THIS REVIEW HAS BEEN SHORTENED DUE TO CHARACTER LIMITS.

  July 17, 2017, 7:46 pm

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• Wineoj

  Delicious and beautiful. Beautiful restaurant on the beach. The calamari is amazing. Service is excellent.

  August 15, 2015, 7:13 pm

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• La

  Great view, renovation looks nice. Horrible food. Fries were cold and hard. Fried shrimp basket was cold and way overpriced. Menu needs some work…

  July 26, 2015, 2:45 pm

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