Cakes By Darcy

8 Reviews on “Cakes By Darcy”

• Donna Thompson

  ALL CONSUMERS BE AWARE!!!!!! SHADY BUSINESS ALERT! RUDE OWNER, HORRIBLE CRAFTMAN SHIP, WAIST OF MONEYHello everyone! In the middle of August I visited Cakes by Darcy, disregarding the negative reviews. A picture was sent to them in regards to the cake that I wanted and I was told that this three tier cake would not be a problem. The cake was to be made for my daughters birthday. The cake cost $438 and I paid a half as a down payment and paid the other half when the cake was finished. The order form was filled out that same day and I also asked if I could have the cake delivered because I live In Fayetteville, Georgia. I was told no, but not to worry because I would not have a problem transporting the cake. I then gave a 5pm time for the cake to be picked up. After careful consideration, I called two more times and asked if I could have the cake delivered and I will pay more than the standard delivering fee for this service. Again, she declined.The day when the cake was finished, my dear parents picked up the cake for me. When I arrived home and opened the box, the cake had ICINING RUNNING ALL OVER THE CAKE, THE LAYERS WERE MOVED, THE DECORATION FELL OFF, AND THE INSCRIPTION ON THE CAKE LOOKE AS IF A KINDERGARTHNER HAD WRITTEN IT. THE CAKE WAS A DISASTER!I contacted Darcy and told her what occurred and she blatantly called me a liar and then told me in the years that she has been opened, she has never had a bad review (as we know through her reviews that is a lie). Her tongue was laced with acid in speaking to me. I was shocked! She lacked empathy and consideration for what occurred. To make it clear everyone, I DID NOT WANT A REFUND I JUST WANTED THE CAKE TO BE FIXED. AFTER ALL, I DID SPEND $438 on this cake! But of course, Darcy did not fix the cake! In fact, Darcy blamed the time and location for the reason why the cake was destroyed! Everyone lets remember, in the first paragraph, that an order form was filled out divulging my location of where I live. Also, the numerous times I requested for the cake to be delivered and the time that the cake would be picked up!Dismayed, the day of my daughters birthday, I quickly rushed to local bakeries to find a cake. When I showed the cake to one baker, the baker was in shock. She told me the icing was made light, thus the bleeding, and the cake was not properly reinforced. She then told me that the cake could not be fixed, however she took pity in me. The baker was able to make a lovely cake just in time for my daughters birthday. This of course was not free as I paid $300 for this cake. Grad total for the cake disaster: $738 for a 7 year old birthday cake! Thanks Darcy!PLEASE EVERYONE BE MINDFUL OF THIS BUSINESS! DO NOT PURCHASE ANYTHING FROM THIS BAKERY. This is not my first experience purchasing a professional cake, so I know what to expect. This was a rookie move that should not have been made.

  January 29, 2016, 1:39 am

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