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Greedy Management! Go spend your money somewhere else.. I live in Chicago for many years, with a habit of dining out, at least 2 to 3 times a week. In…
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Congas Restaurant & Lounge is open for Casual Dining. Congas Restaurant & Lounge serves Latin American and Steak dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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1 Reviews on “Congas Restaurant & Lounge”
Greedy Management! Go spend your money somewhere else.. I live in Chicago for many years, with a habit of dining out, at least 2 to 3 times a week. In regards to price, service and management Congas gets: Zero, Zero and Zero stars! Service: Went yesterday (04/11/2015) to try the place as I have a friend that lives 2 blocks from there and I live 10 minutes drive to to/from there, however the word I have to say is: DISAPPOINTED! We had a table with 4 people; the waitress forgot to place the complete order and 1 guest waited for nothing less than 1 hour and 30 min for her dinner to arrive. When it finally arrived, it was not even hot. Of course we asked for a box, the check and left with no intention to return or either my friend who lives in the neighborhood.Management: After we complained about the delay and asked for an explanation, the waitress has informed us the manager would personally come to talk to us; however it did not happen. The manager never came to the table, an explanation was not given, and not even a deduction was applied to the bill, as a courtesy for the trouble of having waited for over 90 minutes for a dinner plate.Price: Be careful when ordering soda: There is NO free refill, l and each glass cost 3 bucks..I mean each 1/2 glass, because the other half is just ice. Food: I am giving 1 star for the food alone, because at least what I have ordered was good.Overall experience: Not worthy. Chicago is a huge, multicultural and versatile city; go spend your money somewhere else. At Congas you over pay for the food and pay for a Greedy management and No customer appreciation! Do not waste your time and money there! Google for Colombian restaurants in Chicago and you will find better places within seconds.