Latest Reviews
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Ordered 4 Portillos Dogs, 3 large fries, 1 burger with no bun. This was my first time at Portillos and after figuring where to order, I waited in line…
Shaun Pilay
Chicago Bagel Authority
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Best Bagels in Chicago!!!. Awesome staff and huge list of bagels sandwiches all of which are amazing! Its definitely a must!!…
Kevin Dulin
Chicago Bagel Authority
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Tasty Sandwich. Regardless of who makes the bagels, the breakfast sandwich (The Puck) I had was really good. The bagel was soft and tender, and they g…
BizzNessMPLS
Chicago Bagel Authority
About
Chicago Bagel Authority is open for Fast Casual and Bakery. Chicago Bagel Authority serves American, Bagels and Sandwich dishes. Incorrect or missing information? Make a report, or claim the restaurant if you own it!Details
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4 Reviews on “Chicago Bagel Authority”
Ordered 4 Portillos Dogs, 3 large fries, 1 burger with no bun. This was my first time at Portillos and after figuring where to order, I waited in line like everyone else for my number to be called. The ordering and fulfillment system seems chaotic at best. Since they have so many registers, when the food is ready they are not calling numbers sequentially. That is fine, but there is no way to figure out if your order will be up next. After waiting 25 minutes the staff finally asked me what my order number was. They must have lost my order. They finally tracked down my order bag, got my food ready and I joined my family after about 30-35 minutes after placing my order.That sucked, but I will say that the Portillos manager made the problem right. He took my entire $33 charge for my food off my credit card and gave the food to me for free.Now I have been to McDonalds and I would say about 20%-30% of the time they get my order wrong. They never offer me a thing. I get out of my car, go into the McDs get what they forgot and the workers act like I am from outer space for being upset.So while the order taking and order fulfillment process needs work at Portillos, the food is good and when there was a problem, they made it right. In this day and age, that is really saying something.
Best Bagels in Chicago!!!. Awesome staff and huge list of bagels sandwiches all of which are amazing! Its definitely a must!!
Tasty Sandwich. Regardless of who makes the bagels, the breakfast sandwich (The Puck) I had was really good. The bagel was soft and tender, and they give you a good stack of Canadian bacon. If I lived in Chicago, I would definitely be a regular because there appeared to be an unlimited number of good looking sandwich options.
What kind of bagel ahop doesnt make their own bagels. This place blows